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	<title>Online Journalism Review&#187; Cindy Royal</title>
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	<description>Focusing on the future of digital journalism</description>
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		<title>Developing an Effective User Experience</title>
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		<comments>http://www.ojr.org/p1786/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 21:36:12 +0000</pubDate>
		<dc:creator>Cindy Royal</dc:creator>
				<category><![CDATA[Frontpage]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=1786</guid>
		<description><![CDATA[A few months ago, I wrote an article entitled &#8220;Making Media Social: News as User Experience&#8221;. I talked about the online trend, driven by social media sites like Twitter and Facebook, of users having the growing expectation of participation on the Web. Users want to be able to upload photos, comment on posts or videos [...]]]></description>
				<content:encoded><![CDATA[<p>A few months ago, I wrote an article entitled <a href="http://www.www.ojr.org/ojr/people/croyal/200905/1723/">&ldquo;Making Media Social: News as User Experience&rdquo;</a>. I talked about the online trend, driven by social media sites like Twitter and Facebook, of users having the growing expectation of participation on the Web. Users want to be able to upload photos, comment on posts or videos and interact with graphics. They want to make connections with others who share the same interests. Some news organizations are experimenting in developing unique and meaningful user experiences that can satisfy these new user requirements, while others are just beginning to consider a foray into this area.  While innovation is key, and there are no firm rules, I thought it might be helpful to discuss some considerations and questions that may help guide the process of developing user experiences that will be perceived as valuable by your users.</p>
<li><b>Know your audience. </b>Gather data about online users, local issues and concerns, and pay attention to comments on articles or blogs.  Is there an issue of local interest or of broader significance that has a specific local angle? Read other local online publications and pay attention to trends on social media sites. Engage your Twitter followers with questions about potential projects.
<li><b>Play to your competencies/expertise. </b>Focus on the types of projects in which your organization has excelled in the past. Do you have a reporting competency in local politics or crime? Are you in a geography in which entertainment or sports coverage (like Los Angeles or Las Vegas) has become part of your core operation. Do you have access to unique data sources or archived material, and do you have the resources to maintain and update that data, if necessary?
<li><b>Leverage existing tools. </b>Have other parts of your organization or external organizations developed a similar project? What can you learn, borrow or purchase from that organization? Can you leverage an external platform, like Twitter, and engage existing applications  or develop new ones with their open-source application programming interface (API)? Or do you need to develop the platform in house?
<li><b>Acquire or develop programming expertise. </b>An organization must consider the skills necessary to accomplish an interactive project.  Do those skills exist in-house? Can they be developed or will your organization need to hire or contract with new resources? Research in the types of technologies used to host will be necessary (for example, is there a platform like Pluck, used by USA Today that adds social media features to their publishing system, available for purchase?) Will employees need to be trained or hired in Web framework technologies like Django or Ruby on Rails in order to develop online interactives? What other perspectives will these employees need to understand in order to develop projects that are both compelling stories and technology tools?
<li><b>Consider how will the user interact with the project.  </b>Navigation, design and usability will be key to the success of any online presentation. Will it be simple, like The New York Times WordTrain, that requires the user to input a limited number of items, or will it be more a immersive experience that might require more complex instructions, step-by-step guides or special media players?  Are these requirements appropriate to your audience and topic? Use design techniques that will improve the use of the site, including meaningful layout, usage of white space, complementary and contrasting colors and branding, if appropriate. Finally, how will users with sense impairments have access to the materials? An appreciation of accessibility standards will be necessary in engaging as wide an audience as possible. Usability testing should be a standard part of any online project.
<li><b>Be creative. </b>Encourage creativity amongst your ranks. Have brainstorming sessions or allow employees to peruse the Web seeking ideas and inspiration. Look at competitors sites to see the types of projects they are developing, and broaden your definition of competitor to include relevant social media sites, blogs and other technology services. Consider projects that might not initially seem standard on a news Web site, like the Washington Post project <a href="http://specials.washingtonpost.com/video/onbeing/">&ldquo;On Being&rdquo;</a>, a video project that provides a quirky, yet poignant take on the fascinating and diverse individuals in their market. Give employees the license to experiment but be ready to accept failure, as long as it is done quickly and cheaply.  An experiment using Twitter to crowdsource a story that is unsuccessful may only cost the time of one or few employees, and the learning that comes from such an experience can easily offset the investment.  But, a several thousand dollar expenditure in new equipment and resources that spans several months or years and ultimately fails is not acceptable or is rarely necessary, given the proliferation of free or relatively inexpensive tools and services available online.
<p>News organizations need to understand that an active user is a desirable user and can create significant value for the organization. Social networking trends not only create a sense of urgency for news media to adopt these features, but provides an indication of where competitive endeavors might be emerging.  As the news industry struggles to remain relevant and profitable in an online society, it may find solutions and avoid pitfalls by looking at innovative social media companies and the activities of their users. At the heart is a user base that remains engaged and interested in participation. How news organizations interpret this phenomenon may be the salvation of the journalism.</p>
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		<title>Inspiring journalism students to believe&#8230; they &#039;can do anything!&#039;</title>
		<link>http://www.ojr.org/inspiring-journalism-students-to-believe-they-can-do-anything/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=inspiring-journalism-students-to-believe-they-can-do-anything</link>
		<comments>http://www.ojr.org/inspiring-journalism-students-to-believe-they-can-do-anything/#comments</comments>
		<pubDate>Tue, 18 Aug 2009 22:26:08 +0000</pubDate>
		<dc:creator>Cindy Royal</dc:creator>
				<category><![CDATA[Frontpage]]></category>
		<category><![CDATA[journalism education]]></category>
		<category><![CDATA[multimedia]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=1770</guid>
		<description><![CDATA[Last week I experienced one of my proudest moments in the classroom. It was the last day of the summer session, and students in my Web design course were busily working in the computer lab on final multimedia projects. The room was filled with the sound of keyboards clacking and a hum of conversation. I [...]]]></description>
				<content:encoded><![CDATA[<p>Last week I experienced one of my proudest moments in the classroom. It was the last day of the summer session, and students in my Web design course were busily working in the computer lab on final multimedia projects. The room was filled with the sound of keyboards clacking and a hum of conversation. I was moving around the lab helping students troubleshoot the missing quotation mark in HTML or errant action on a Flash scene.</p>
<p>Suddenly, and without warning, one student, who had been working quietly, excitedly exclaimed, &#8220;I feel like I can do anything!&#8221; She was sitting in front of a computer screen, editing video in iMovie. Obviously proud of her creation, she was moved to this empowering declaration. Here she was, a female undergraduate student, getting excited about something she created on a computer and associating that with a general sense of agency and confidence. It warmed my heart to the core.</p>
<p>I have taught numerous students in technology labs over the past ten years, and the majority of them have been female. This is due mainly to the gender representation in the communications discipline in general, which in most programs I would venture is in the 70% female/30% male proportion. It&#8217;s not unusual for me to have a class in which only one or two men are on the roster (we had two men in the recent class). I have had much experience in watching female students move from the attitude that &#8220;the computer hates me&#8221; to a swelling sense of accomplishment as they complete each project. Many have expressed that these skills helped to increase their confidence with technology, and several have gone on to careers in which technology was an integral aspect, including Web design and development roles as well as marketing or communication positions in which usage and understanding of online and social media are essential. It makes me proud every time I hear one of them talk about the latest issue of Wired or explain the professional benefits of Twitter to a fellow student (or professor).</p>
<p>We have a unique opportunity in media education to train our students in advanced technology skills and concepts, particularly due to the high concentration of women in our discipline. I have <a href="http://www.www.ojr.org/ojr/stories/041304royal/">discussed this opportunity before</a> and continue to believe it is not only our responsibility but should be our discipline&#8217;s mission to effectively impart communication technology skills to our students in a way that instills an innovative spirit and a sense of agency for influencing the direction of the profession.</p>
<p>Advanced skills in database design and programming are fueling some of the most exciting new journalism projects (see the Pulitzer-price winning <a href="http://www.politifact.com/truth-o-meter/">Politifact</a> of the <i>St. Petersburg Times</i> or the many <a href="http://www.j-lab.org/about/press_releases/2009_knight_batten_release/">Knight-Batten-award-winning projects</a> of <i>The New York Times</i>. But, by and large, those teams are staffed by men. There is no reason why women can&#8217;t take part in this new and innovative means of storytelling. We just have to introduce them to the concepts and make them feel that it is a realm that is available to them.</p>
<p>Can you imagine scores of young women exclaiming &#8220;I feel like I can do anything!&#8221; just because we took the time to introduce them to, not only technology skills, but also to creative outlets and processes that emphasize judgment and perspective on the digital landscape? Can you envision the effect of legions of journalism grads going out in the world with a sense of passion and optimism about the digital future of news and their ability to direct it?</p>
<p>I am reminded of the words of <a href="http://twitter.com/kathysierra">Kathy Sierra</a>, a female technologist and author that I have seen many times at the South By Southwest Interactive Festival. Sierra&#8217;s mantra is &#8220;creating passionate users.&#8221; Her approach has helped to define my teaching philosophy. I hope to quickly help students over what Sierra calls the &#8220;suck threshold,&#8221; and get them feeling good about using technology in creative ways. I want them to be excited about the things they are making and their ability to share their creations with the world.</p>
<p>Whether students shout it out in your classroom or ponder it quietly, it is important to understand education&#8217;s role as confidence and empowerment builder. We can debate whether teaching skills or theory is more important and what level of technology exposure our students need. But if we aren&#8217;t empowering them to positively view their contributions and to understand their role as innovators, then we are doing a disservice.</p>
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		<item>
		<title>Making media social: news as user experience</title>
		<link>http://www.ojr.org/p1723/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=p1723</link>
		<comments>http://www.ojr.org/p1723/#comments</comments>
		<pubDate>Wed, 13 May 2009 07:14:31 +0000</pubDate>
		<dc:creator>Cindy Royal</dc:creator>
				<category><![CDATA[Frontpage]]></category>
		<category><![CDATA[journalism education]]></category>
		<category><![CDATA[SXSW]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=1723</guid>
		<description><![CDATA[I live in Austin, Texas, and teach at Texas State University, a short drive down I-35 in San Marcos. One thing I look forward to every year with great anticipation is the annual South By Southwest conference that happens in mid-March. Many are aware of the gigantic music festival associated with this event, but a [...]]]></description>
				<content:encoded><![CDATA[<p>I live in Austin, Texas, and teach at Texas State University, a short drive down I-35 in San Marcos.  One thing I look forward to every year with great anticipation is the annual <a href="http://www.sxsw.com/">South By Southwest conference</a> that happens in mid-March. Many are aware of the gigantic music festival associated with this event, but a smaller group of tech and media aficionados know about the fantastic <a href="http://www.sxsw.com/interactive">Interactive gathering</a> that occurs just before the musicians come to town. It is, by far, the most important event my students and I attend each year. Emerging topics at SXSW quickly become the &#8220;next big thing&#8221; within a few years. While attending SXSWi this year, an emerging theme that I noticed was that of User Experience (UX).  At least one panel had UX in it&#8217;s title, and it was a common topic in many of the sessions and overheard in various hallway conversations. Where &#8220;content is king&#8221; was once the mantra of online publishing platforms, it now seems to have been replaced by &#8220;UX is king.&#8221; I have shared this observation with  many people, and am often met with an initial look of puzzlement followed by the question, &#8220;What do you mean by that?&#8221; It&#8217;s a tough concept for people to grasp, particularly journalists, who traditionally have had control over every aspect of newspaper consumption, other than actually turning pages for readers.  Others have a general understanding of user experience in regard to usability and accessibility standards in terms of making a website that has proper functionality, design and navigation that can be accessed by a wide range of users, including those with disabilities.</p>
<p>But, more and more frequently, when UX is discussed, it is about what users can do online. The social networking sites, like Facebook, MySpace, LinkedIn, Twitter and YouTube, have seen to that. These online tools, in most cases originated to facilitate interpersonal communication, are increasingly being co-opted by news organizations so that they too can provide a meaningful experience to their users. The concept of news itself is being redefined as &#8220;hyperlocal&#8221; when news is as much about what your friends are doing right now as it is about the latest national and international story. And increasingly, breaking news is more quickly disseminated on these online platforms than in their traditional media counterparts (e.g. several examples using Twitter include images from the  Hudson River plane crash and early information about the China earthquake). With the increasing usage and reliance on mobile platforms, such as the iPhone, users expect their news to be delivered anywhere, on demand and with special applications (such as iPhone apps), and often expect to be involved in the process via contribution and engagement. News outlets are competing for the attention of consumers with a broad range of professional and amateur communicators, and some are trying innovative ways to engage the modern news consumer. Through these interactions, users are gaining an expectation of participation, regardless of their location or platform of access.</p>
<p>And, while users don&#8217;t necessarily seek monetary compensation for their participation (they seem to derive other forms of social capital from the experience), it is unlikely that they will be willing to pay for content that they are helping to create and publish. Combine this with consumers being accustomed to getting news for free and for having many free alternatives to traditional media content, and the chances of ever being able to charge for the majority of online content (either through subscriptions or micro-payments) become close to nil. So, how are news organizations supposed to build a business model around an increasingly interactive online experience?</p>
<p>First, it may be helpful to understand what the user experience might look like for a news site. Some news organizations are beginning to understand their role beyond that of content provider to that of architect of user experience. One of the best examples to date is the way in which <i>The New York Times</i> is engaging audiences with their data-driven interactives and WordTrain phrase presentations, delivering news as a two-way experience. One of my favorites, although it has been around for quite some time, is their <a href="http://www.nytimes.com/2007/04/10/business/2007_BUYRENT_GRAPHIC.html">Rent vs. Buy interactive graphic</a>, that offers the  user a completely customizable experience in understanding the factors involved in the decision to rent or buy a home. We talk about this in my classes and discuss how a traditional story about renting versus buying would be written: interview a few people about their decision process, get some anecdotes, talk to a few experts. But, the individual reader would be left to factor their own variables and make a decision. <i>The New York Times</i> interactive provides a tool that helps the user customize their own version of the story, modifying variables and making assumptions relevant to their personal situation.</p>
<p><i>The New York Times</i> is also an innovator in a form of crowdsourcing a story via their WordTrain feature. On election night, users were asked to submit one word that described how they felt. The only other piece of data that was collected was their party affiliation. Then the story of the night unfolded as users were able to watch the most prominent terms march across the screen in a visualization. Another popular WordTrain asked users about their feelings regarding the economy and their employment status. The data requirement, and thus the users&#8217; participation, are minimal, much like the parsimony of Twitter&#8217;s 140-character limit. But the result is an astounding look at the pulse of an audience&#8217;s sentiment.</p>
<p><i>The New York Times</i> recently unveiled Times Wire, a Twitter-like feed that pushes short summaries and links to articles based on user preferences, and Times Reader 2.0, a desktop application that downloads stories and presents in columnar format. The Times is also experimenting with different mobile formats including iPhone applications and is one of three newspapers that are in partnership with Amazon to subsidize the price of the Kindle e-book reader.</p>
<p>The term &#8220;hyperlocal&#8221; also relates to the user experience as news becomes redefined as anything that is of local interest. Our idea of news now includes what our family and friends are doing, along with interesting links, as well as local, national and international stories. Everyblock.com is a project created by former <i>Washington Post</i> journalist/developer Adrian Holovaty and funded by the Knight News Challenge that allows users to engage with and contribute to hyperlocal information based on their exact location. News becomes items like restaurant reviews and sanitation ratings, neighborhood events, local crime statistics and blog commentary. And, Everyblock.com has recently announced an iPhone app that makes the hyperlocal experience position-specific, engaging GPS to make the information relative to the user&#8217;s exact location.</p>
<p>Other features that are influencing news engagement are Digg-type popularity ratings and blog comments that allow users more input into how stories are presented. And, many news organizations are going off their platform and engaging tools like Twitter to present news and information in a way that is personal and timely. The <i>Austin American-Statesman</i>&#8216;s Twitter account (<a href="http://twitter.com/statesman">@statesman</a>) is much more than a simple RSS feed of stories. The main proprietor of the account, Robert Quigley, uses it to promote stories, break news, get feedback and reply to users, often in a way that promotes a personal side to the publication. This activity takes place outside of the newspapers&#8217; main online presence. But, Twitter offers a variety of ways to repurpose it&#8217;s platform, by embedding RSS feeds or widgets of streams or by using the <a href="http://search.twitter.com">search tool</a> to search tweets for trending topics and real-time sentiment.</p>
<p>These are just a few ways in which news organizations are experimenting with new presentations of information and ways to engage users. It is still too early to tell which, if any of these innovations will be successful or long term, but these directions are certainly hopeful signs that journalism can and will have a continuing valuable role in society.</p>
<p>So, as more news organizations begin to understand their role as user-experience creator, what questions can be asked that could facilitate an understanding of potential business models for the future? Here are a few:</p>
<ul>
<li>What expertise is your organization gaining with these new roles? A few things that come to mind that could be developed into business models include creating interactive Web experiences for clients, providing access to data (although privacy concerns would need to be addressed) and managing live, interactive video streams.</li>
<li>How can information be repurposed on an ongoing basis? The ability to search, filter and provide meaningful, topic-based archives can continue to drive visitors over time. Consider how content can be aggregated much like the <a href="http://www.lasvegassun.com/history/">History of Las Vegas project</a> at the <i>Las Vegas Sun</i>.</li>
<li>What niches can be tapped that can drive subscriptions or higher ad rates? Can your organization create communities around sports, parenting, local events or issues.</li>
<li>How can you measure the success of interactive environments? Eric Ulken recently wrote an excellent post on this topic (&#8220;<a href="http://www.www.ojr.org/ojr/people/eulken/200904/1696/">Measuring User Engagement: Lessons from BusinessWeek</a>,&#8221; April 16, 2009). In it, he details a number of internal (comments posted, return commenters, times e-mailed time spent on page) and external (tweets/retweets, Diggs, Delicious saves, inbound links from blogs) metrics employed by <i>Business Week</i>. Too often, metrics take the form of hits or pageviews, but that connotes a mass-media mentality and is restrictive in its relevance. It will be important to understand what people are doing with your content and on your platform and how that translates to influence and ultimately profit? But, it may be a two-step model with long-term benefits. Different metrics may be applicable to measuring different activities for achieving a wide range of goals.</li>
</ul>
<p>There is no one model, like the subscription/ad-based model of the past. There are no easy answers. But, there are models that can provide inspiration in moving forward.  In an article in <i>Wired</i> <a href="http://www.wired.com/techbiz/it/magazine/16-03/ff_free">early last year</a> and in his upcoming book <i>Free: The Past and Future of a Radical Price</i>, Chris Anderson, the editor of <i>Wired></i>, outlined several models of free distribution. These models aren&#8217;t new and don&#8217;t mean that everything is free to everyone. But they do represent the potential for providing some content free of charge in an environment where distribution and hosting costs are approaching zero. News organizations need to look for ways that they can charge a small percentage of their audience that will support the efforts of the entire organization; they need to justify the value of a well-placed ad in a hyperlocal, niche-driven platform;  they need to explore relationships with partners that can use their audience as a platform for selling physical goods and services; and they need to understand the value of non-monetary compensation, in engaging in labor exchange or using their platform to promote brand awareness, reputation and community.</p>
<p>And finally, news organizations need to understand that an active user is a desirable user and can create significant value for the organization, as described by Henry Jenkins in his 2006 book <i>Convergence Culture: Where Old and New Media Collide</i>. Create an experience that people are passionate about and sell that to advertisers by emphasizing the association with the good feelings of the interaction, like Coca-Cola&#8217;s presence on <i>American Idol</i>. The value is more than just exposure. It is in the way that  a user feels about a community in which he actively participates and how that feeling can be transferred to a sponsor. Concert promoters and beer companies figured this out a long time ago. Associating your product with a popular musician, a live experience in which people are passionate, has value and ultimately drives sales.</p>
<p>Since I live in Austin, known in many circles as the live music capital, I talk to a lot of musicians about using social media. They are dealing with the same issues as journalism, an old revenue model that no longer works and an unclear understanding of new models and platforms. I keep repeating that it&#8217;s all about engaging your fan base and creating a community around your music. Everything else will flow from that. It&#8217;s not easy, and it won&#8217;t happen overnight. But if you are committed to what you do and are open to innovation, there is much more to be optimistic about than pessimistic, and there are opportunities for more rather than fewer in engaging new models. I offer these suggestions as a starting point for media companies to begin the hard work of soul searching to figure out exactly what they do and to identify their value and unique competencies. I realize that none of this is exactly earth-shaking nor entirely new. But, I hope it provides a context for considering the role that innovation and creativity have in the future of journalism. Find inspiration in others outside your immediate purview, those in other industries or endeavors. Look to innovative startups and labors of love. Read publications like <i>Wired</i> that address the culture of technology. And, attend South By Southwest.</p>
<p><i>I am not directly affiliated in any way with the South By Southwest conference. I have attended for the past several years, and this year, my Advanced Online Media course provided comprehensive coverage of the event at <a href="http://sxtxstate.com/">sxtxstate.com<?a>.</i> </p>
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		<title>Tech-savvy women seek support  in classroom and newsroom</title>
		<link>http://www.ojr.org/041304royal/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=041304royal</link>
		<comments>http://www.ojr.org/041304royal/#comments</comments>
		<pubDate>Wed, 13 Apr 2005 20:31:44 +0000</pubDate>
		<dc:creator>Cindy Royal</dc:creator>
				<category><![CDATA[Reporting]]></category>
		<category><![CDATA[journalism education]]></category>
		<category><![CDATA[reporting]]></category>
		<category><![CDATA[women bloggers]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=448</guid>
		<description><![CDATA[Educators can help promote the use of information technology by women by teaching it as a means to better communication, rather than an end unto itself.]]></description>
				<content:encoded><![CDATA[<ul>
<li>Women just aren’t interested in technology; they find it boring and geeky.</li>
<li>They are not socialized toward technology in early education, and are not encouraged to pursue it by their teachers and parents.</li>
<li>When women do participate in technology, the &#8216;powers that be&#8217; often silence or marginalize their voices.</li>
</ul>
<p>I was surprised and concerned to learn that those were the reasons why women were not making strides in the design world when I recently attended a panel called, &#8220;Where are the Women of Web Design?&#8221; at the <a HREF="http://2005.sxsw.com/interactive"> South By Southwest Interactive Festival</a> in Austin.</p>
<p>Quite often, these reasons were expressed as &#8220;that’s just the way it is,&#8221; with little discussion of strategies for improvement.</p>
<p>But my experiences in teaching technology skills to young women have indicated different trends.  I instruct a Web Publishing course in the <a HREF="http://journalism.utexas.edu">School of Journalism at The University of Texas at Austin</a>, in which students learn the basics of HTML, Web graphics, animation with Flash, and multimedia editing.</p>
<p>A majority of women often comprise my class, with females encompassing 75 percent or more of the enrollment.  Ninety-three of the 126 students that have taken my class since Fall 2001 have been women.  This percentage is even higher than the general proportion of women in the College of Communication, which stands at 66 percent.</p>
<p>The women I have taught over the years have been highly enthusiastic, eager to learn, and have taken quickly to difficult technical concepts.  Many have gone on to careers in interactive or multimedia design.</p>
<p>But, as I listened to a panel at South by Southwest discuss the scarcity of women in Web design, I began to consider the implications of my experiences with the young women in my course, and how these experiences conflict with the conventional notions of women and technology.</p>
<p><b>Genetics to blame and other myths to dispel</b></p>
<p>First, it is necessary to identify the source of the issues.  Stories of women&#8217;s lack of representation in the technology field abound. The recent ouster of Carly Fiorina as Chief Executive Officer of <a HREF="http://www.hp.com">Hewlett Packard</a> has brought increased attention to the dearth of women technology executives.</p>
<p>Only 11 percent of top earners at high-tech companies in the <a HREF="http://www.fortune.com/fortune/fortune500?promoid=cnnmoney">Fortune 500</a> are women, with seven women now in the role of chief executive. (see related article in <a HREF="http://www.wired.com/news/women/0,1540,66603,00.html">Wired News</a>.) According to a <a HREF="http://www.nsf.gov">National Science Foundation</a> study, women comprised only 26 percent of IT professionals in 2002, down from 33 percent in 1990. (see ZD Net UK&#8217;s <a HREF="http://insight.zdnet.co.uk/business/management/0,39020490,39187083,00.htm">related article</a>.)</p>
<p>In Harvard University President Larry Summers&#8217; debated comments made earlier this year regarding his assessment of women and technology, he stated the roles of mother and caregiver had prevented women from having the time necessary to succeed and advance in professional endeavors.  He also said genetics accounted for differences in technological aptitude, and that socialization and sexism were factors, but with less impact than what has been conventionally assumed.</p>
<p>His remarks sparked great controversy, and Summers has since publicly apologized and clarified them. (Read Summers&#8217; <a HREF ="http://www.president.harvard.edu/speeches/2005/nber.html">comments</a> and <a HREF="http://www.president.harvard.edu/speeches/2005/meeting.html">apology</a>.)</p>
<p>Women&#8217;s lack of representation in computer science and engineering programs at the university level has been the subject of continued study.  In 2002, Jane Margolis and Allan Fisher, in their book &#8220;Unlocking the Clubhouse: Women in Computing,&#8221;  reported that less than 20 percent of the nation&#8217;s research departments of computer science were female.</p>
<p>Margolis and Fisher performed research from 1995 to 2000 at <a HREF="http://www.cmu.edu">Carnegie Mellon University</a>, interviewing more than 100 male and female undergraduate computer science students about their decision to pursue and continue in the major.  During the course of the research, Carnegie Mellon&#8217;s female undergraduate enrollment in computer science increased from 7 percent in 1995 to 42 percent in 2000.</p>
<p>Several changes have contributed to these results. Educators have customized the introductory curriculum to different experience levels, and have adjusted admission requirements to focus on aptitude rather than experience. They have also contextualized computer science to other disciplines, and focused experienced teaching in the earliest courses of the curriculum.</p>
<p>In addition, Carnegie Mellon made strides to change its computer culture to be more inclusive of diversity, and performed outreach activities with high schools.  In 2004, however, enrollment figures for women had dropped to 30 percent.</p>
<p>A glimmer of hope seemed to emerge as women gained equal access to the Internet by 2000.  The Pew Internet and American Life Project <a HREF="http://www.pewinternet.org/PPF/r/148/report_display.asp"><br />
reported</a> that 61 percent of women and 66 percent of men now use the Internet in the United States.</p>
<p>But, a gender divide is becoming evident in the ways that women use Internet technology to communicate.</p>
<p>Women were early adopters of Weblogs, which they used for reporting family news, uploading photos, or talking about the details of one&#8217;s life.  But as blogging became more active in the political realm, a few male voices have dominated its usage.</p>
<p>Few women are represented on <a HREF="http://www.technorati.com/live/top100.html">Technorati&#8217;s top 100 blogs</a>.  The popularity of an individual blog is largely based on the number of links to it, and it is becoming evident that the powerful blogs are simply linking to each other.  The media now only discuss and consider these &#8220;Top Tier&#8221; bloggers.</p>
<p>One of the few women to make the list is Ana Marie Cox of <a HREF="http://www.wonkette.com">Wonkette</a>, who blogs about gossip and political scandal going on in Washington D.C. While Wonkette’s column is arguably considered smart and funny, her success is often attributed to her charming, flirtatious style and preoccupation with sex.</p>
<p>Female bloggers speaking on political issues such as <a HREF="http://RebeccaBlood.net">Rebecca Blood</a> and Rebecca MacKinnon&#8217;s <a HREF="http://rconversation.blogs.com">RConversations</a> don’t quite make it to the top tier.</p>
<p>Chris Nolan, in her <a HREF= "http://www.chrisnolan.com/archives/000712.html">blog</a>, offered 10 reasons why there aren&#8217;t more women bloggers. She included the fact that more men are techies and therefore more comfortable with the technology; that these men like to read and link to other men like themselves; and that most of Big Media consist of men, who are more likely to report about male bloggers.</p>
<p><b>Expand tech skills to &#8216;where the girls are&#8217;</b></p>
<p>So, what can be done to reverse these trends, and more specifically, what is the role of communications and journalism education in this process?  The progress of programs like Carnegie Mellon&#8217;s in attracting and retaining women in the fields of engineering and computer science is admirable and its continuation should be encouraged.</p>
<p>A parallel strategy, however, might be to increase the offering of technical skills in disciplines &#8216;where the girls are,&#8217; or those in which women are already highly represented, such as communications, liberal arts, and library science.</p>
<p>Many schools currently have multimedia or online journalism courses (see Mindy McAdams article, &#8220;<a HREF="http://www.www.ojr.org/ojr/education/1081489206.php">Online Journalism Course Syllabi</a>.&#8221;) Some have made strong commitments to convergence (see Larry Pryor’s article &#8220;<a HREF="http://www.www.ojr.org/ojr/stories/050224pryor/index.cfm">A Converged Curriculum: One School’s Hard-won Lessons</a>,&#8221;) that have produced mixed results.  But, as a whole, the communications field has not embraced its role in training the future communication technologists.</p>
<p>The types of skills I refer to here go beyond introductory Web design or multimedia editing, which are an important base. What I propose is that communications programs seriously consider offering courses to develop higher level skills, like advanced Action Scripting in Flash, programming in languages like PHP or Java, and developing database applications.</p>
<p>These skills are becoming more relevant in the field as communication applications become increasingly sophisticated. More frequently, online news sites are developing interactive polls and quizzes, and are creating Web packages with features more like a video game than a news story.</p>
<p>Research shows, however, that women embrace computing under different conditions than men. A significant finding in the Carnegie Mellon study was that women were more interested in computing with a purpose, while men seemed to enjoy technology as a means unto itself.</p>
<p>&#8220;Connecting computing to other fields and working within human and social contexts make the study of computer science more compelling and meaningful for them [women]&#8221; (Margolis &#038; Fisher, p. 2).</p>
<p>This assessment is a strong reason for teaching technology across the curriculum in fields such as communications, where those meaningful connections can naturally occur.</p>
<p>Eric K. Meyer, an assistant professor at the <a HREF="http://www.uiuc.edu">University of Illinois at Urbana-Champaign</a> who teaches online journalism, has seen similar trends in the women who have taken his course.</p>
<p>&#8220;In the classroom, if not in the workplace, journalism seems to attract disproportionately large numbers of women, and the women it attracts seem quite interested in &#8211; and quite adept at &#8211; advanced technology,&#8221; Meyer said. &#8220;Many of my very best, most advanced, students have been women.&#8221;</p>
<p>Yet, he cautioned for an advanced technology offering to be effective in maintaining women&#8217;s interest, technology would have to be positioned within the context of communication applications, as opposed to focusing on technology as its own end.  His statement is consistent with the Carnegie Mellon finding that women seek computing experiences that are purposeful and meaningful.</p>
<p><b>Give them the skills, they’ll turn out the product</b></p>
<p>Each semester in my class, there are several students who request an advanced course, a supervised independent study, or direction as to how they can continue learning these concepts.</p>
<p>Student course evaluations often reflect a desire to continue multimedia skills:</p>
<ul>
<li>&#8220;I was truly intimidated by Web design, but with the instruction [in this class] the skills came easily. I&#8217;d recommend an advanced class be added to this sequence to further skills acquired here.&#8221;</li>
<li>&#8220;This class has been the most valuable in my three years at UT. A follow-up Web class should be considered.&#8221;</li>
<li>&#8220;This is an amazing class that should have a Part 2 for it.  The content of the course is very useful and practical.&#8221;</li>
</ul>
<p>After graduating, students continue to recognize the need for advanced technology skills.  Kendra Mayer, a former student and 2003 UT graduate, is now a Webmaster at the <a HREF="http://www.utexas.edu/lbj">Lyndon Baines Johnson School of Public Affairs</a>.</p>
<p>&#8220;I was only offered one class that covered the technical aspects of web design and online journalism,&#8221; said Mayer.  &#8220;This one class is what I have based my professional career on.&#8221;</p>
<p>Mayer said she uses techniques like Cold Fusion, a scripting language for database interfacing, regularly in her job.</p>
<p>&#8220;Web design taught me the basics of creating Web sites and also gave me a taste of more advanced skills,&#8221; said Mayer. &#8220;But, it was up to me to learn the more advanced techniques on my own.&#8221;</p>
<p>The benefits to students, both male and female, are numerous, including increased skill level, more marketability, and providing creative outlet for expression. As Robert Niles noted in his OJR <a HREF="http://www.www.ojr.org/ojr/stories/050113niles">article </a>on the rewards of Hypertext Markup Language instruction, teaching coding to journalism students increases familiarity with technical jargon, reinforces importance of precise writing, outlines the difference between structure and style, and provides students a simple and efficient way to communicate without having to invest in expensive software.</p>
<p>The benefits to the discipline are as impressive. As a field, communications would benefit by having people versed in the development and creation of technologies that drive the future of media.  Rather than rely on the tools that are developed in computer science and business, where communication values and needs might not be comprehended, the field of communications could produce students who would be able to take responsibility for the creation of their own communication applications.</p>
<p>In her article,&#8221;&#8216;New News&#8217; Retrospective: Is Online News Reaching Its Potential?&#8221; Nora Paul said, &#8220;New methods for crafting and delivering compelling news stories online are still a long way from being fully developed.&#8221;</p>
<p>This potential cannot be achieved unless we provide future journalists with the skills and perspective to influence the online media environment, both as producers and consumers of news.</p>
<p><b>Giving women &#8216;the edge&#8217;</b></p>
<p>Other disciplines with a high representation of women have already started increasing their technology offerings.  The discipline of library and information science is a field that understands the need for taking charge of its own technological future.</p>
<p>At The University of Texas, this department changed its <a HREF="http://www.ischool.utexas.edu/about/history.php">name</a> to the School of Information in 2003 &#8220;to better reflect the diversity of issues and the multidisciplinary nature of the studies in the information field.&#8221; Seventy-eight percent of its students are women.  Now, the skills necessary to succeed in this field include database design, information retrieval, and coding in XML and PHP.</p>
<p>Mary Lynn Rice-Lively, associate dean of the program, said that it is critical for graduates in the information field to have a strong understanding of technology.</p>
<p>&#8220;It gives them an edge.  They are going to comprehend the sophistication and use of technology that will allow them to hold strong places in their organizations,&#8221; she said.</p>
<p>She added that even if graduates don&#8217;t intend to be programmers, by having these skills, they are &#8220;better at managing technical projects and translating between users and technical people.&#8221;</p>
<p>Other library programs have experienced similar trends.</p>
<p>&#8220;This continues to be a female intensive profession, and women are still succeeding, even as the profession becomes more technologically oriented,&#8221; said Phyllis Holman Weisbard, <a HREF=" http://www.library.wisc.edu/libraries/WomensStudies">Women&#8217;s Studies Librarian at the University of Wisconsin</a>.  &#8220;There are plenty of women that are quite comfortable with the uses, applications, and teaching of technology.&#8221;</p>
<p>The field of liberal arts also has a high representation of women, and some programs are making strides in integrating issues of hypertext theory and new media literacy into their programs. I also teach in the Science, Technology, and Society department at UT that combines technology skills with critical thinking about the role of technology in society.</p>
<p><a HREF="http://www.vcu.edu/">Virginia Commonwealth University</a>, where I will begin teaching this fall, is reviewing a new, interdisciplinary Ph.D. program, combining resources in English, Fine Arts, and Communications, and, if approved, will study the convergence of media, arts, and texts.</p>
<p><b>Where are the role models?</b></p>
<p>Bringing higher end technology skills to communications students, however, is not without its challenges.  Finding qualified teachers who are interested in maintaining their skills in a dynamic technological environment will continue to be a difficult task for search committees. It is equally challenging to identify female instructors who can serve as role models for these students.</p>
<p>Academic departments must determine the extent to which to offer these skills and how to integrate them into the curriculum within established budgets, and without sacrificing other important concepts. But, these challenges should not be viewed as insurmountable to achieving the goal of training students to participate in the ever-changing landscape of interactive media.</p>
<p>I am not recommending every student should be required to take higher-end skills courses, much like it would be infeasible to teach all communications students how to produce a television segment.  Yet, I would argue for some level of multimedia skill to be taught to every student, as it is becoming more important for journalism students to be able to showcase their work in an online portfolio.</p>
<p>The higher-end skills, such as programming and database applications, could be offered to students who express a desire to continue in a multimedia sequence or series of electives.  Based on my experience with student comments and evaluations, there is evidence that these skills are in strong demand, and a significant number of students, particularly women, would be interested in them.</p>
<p>This approach is not women-centric, in which female students are singled out as a problem, needing special attention and programs to entice their participation.  Both men and women in the discipline would benefit.  But the result, given the demographics of the field, would be more tech-savvy women with a foundation in communication concepts and values.</p>
<p>We are now finding ourselves in an environment in which all disciplines rely on technology and need to increase the participation of their majors.   If we don’t pay attention to this growing trend, we face a future in which all communications students, not just women, are limited in terms of earning power, employability, and voice.</p>
<p>While this argument may seem self-serving, given that I am a female instructor of technology in journalism, my experience teaching and observing women working with technology has fueled my interest in this issue.  I hope to open this topic for discussion so I can more fully comprehend the ramifications of teaching advanced technology skills in our discipline.</p>
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