Copy-paste journalism wants to be free

Google News is a depressing read for a journalist. It shows you how many news outlets depend on copy-and-paste reporting, regurgitating the same press releases and quotes in an infinite loop. Who needs all these clones of the same story, with the same basic facts and sources? [Read more...]

How journalism startups are making money around the world

For the last two years I have had an opportunity to participate in an ambitious global research project: how journalistic startups are making money in the United States, Japan, the United Kingdom, France and five other countries.

The project is called Sustainable Business Models for Journalism. What did we find? First, bad news: there’s no single, easy solution or amazing new business model that solves all the problems that traditional publishing models have.

But looking through some of the very grassroots operations around the globe, you find some similarities among the sites. Probably the most comforting lesson from these young and old entrepreneurs is the fact that there’s probably no need for an amazing new business model. Journalism is just going through a transformative period from a monopolistic, high-revenue and low competition model to a highly competitive global marketplace. And the ideas and advice we got from these entrepreneurs was not that much different from the advice you find in traditional business literature, startup manuals or even biographies of successful companies.

Here are some general conclusions from the 69 startups we interviewed.

Find your niche. Whatever you do, don’t do the same things as the others do. Or if you do, make sure you do it better in one way or another. Be faster. Or broader. Or more in-depth. Slower. Whatever you do, do it somehow differently than the others. As Ken Fisher from ArsTechnica.com says, don’t try to be 30 seconds faster with the same bloggy content that’s going to be on five other sites in 10 minutes.

Be passionate. Running a website is hard work and you can’t do it with a 9-to-5 attitude. If you truly love what you do, it makes the long hours more tolerable and gives you a competitive edge: you’re willing to work an extra hour. My personal guess is that the readers can smell the passion as well. Especially in France and, surprisingly, in Japan, the divide between “us” — the free journalists — and “them” — the established media — seems to be a strong driver.

Keep it small and agile. The old model of publishing was to design a publication and then hire people to do it. The new model is to have one or two people and see what kind of publication they are able to create.

You are the brain of your own business. Many of the journalists interviewed for our study said they hoped that someone else would do the business side of things for them: contacting possible advertisers, selling the ads and doing all the planning and calculation. David Boraks from DavidsonNews.net said it well: if you are starting a small business and you have a vision how to do it, you can’t turn it over to somebody else and expect it to happen the way you want it to.

Ask for support (aka money). If you know you’re doing a good thing, don’t be afraid to ask for support. Advertisers, especially local or niche ones, might actually like what you do. If they are passionate about candles and think your site about candles is worth reading, they are probably more willing to advertise on your site. If your readers can’t live another day without your passionate and unique candle reviews, they probably are willing to somehow give you money. “People are just looking for a way to support you,” says Doug McLennan from Artsjournal.com

These are just a few notes from our complete report, which you can read or download here. The website Submojour.net has all the case studies.

Pekka Pekkala is a visiting scholar at USC Annenberg. He is working on a book titled “How to Keep Journalism Profitable” with a two-year grant from the Helsingin Sanomat Foundation. Folow him on Twitter at @pekkapekkala.

What if Google categorizes Patch.com as a 'content farm?'

Last Friday Google made a major announcement: Focus on improving search results has shifted from “pure webspam” to “content farms.” The latter are sites with shallow or low-quality content, websites that try to cheat their way into first page of search results. Google sees these sites as junk.

In theory, this all sounds good. Especially when one of the goals is to affect sites that copy others’ content and sites with low levels of original content. None of these “low quality” sites are named, but I can see smoke coming up from Santa Monica: Demand Media is not happy about this. The company is in the middle of the rumored IPO and Google is possibly going to lower the ranking of content farm sites such as eHow.com. I would be angry, especially when most of your anticipated business value relies on writing stories based on popular search queries, i.e. farming content. Timing of the Google announcement is hardly an accident.

As tempting as it is to gloat over Demand Media’s misfortune, the Google announcement might have severe consequences to all publishing. The company doesn’t identify the sites it considers to be “low quality.” One of the things Google will attack are sites and pages with “repeated spammy words—the sort of phrases you tend to see in junky, automated, self-promoting blog comments.”

If you have hired a social media or search engine specialist, this is one of the key tricks you will be taught. Go out to the Internet, spread your links to comments and remember to include popular keywords in title, lead and body text. But Google is trying to build a search engine that understands natural language and true relationships between sites, an algorithm that is not fooled by clever cross-linking or keywords.

As a journalist, you have to support that. Otherwise the whole Web will look like the joke LAweekly published few days ago: “So this SEO copywriter walks into a bar, grill, pub, public house, Irish bar, bartender, drinks, beer, wine, liquor.”

The big question is how will Google judge who is doing spammy, search-engine inspired headlines and who is doing real customer research with Google Analytics.

Let’s take Patch.com – not because it’s evil but because it’s probably one of the sites that could be impacted by Google’s dislike of content farming and shallow content. I am not saying Patch.com is doing either, but computers might think differently. Patch.com sites create a lot of content about wide variety of topics on their own neighborhood – something that an algorithm could think as trying to match the long-tail queries in your area. And Google emphasizes that there is no human judgment involved, just computers calculating the odds of junk content vs. not junk.

Should you be worried if you are doing data-driven content innovation on your site? Meaning that you get story ideas from following up what people search within your site, what keywords drive them to your site from Google and what does Google Zeitgeist tell you about the most popular searches during this time of the year.

I would not be too worried. Just keep on churning out good original content and pay less attention to eager SEO consultants. I hope Google is just transforming the whole publishing industry by making copies obsolete and helping people to find the original pieces of content.

Pekka Pekkala researches sustainable business models at USC Annenberg, is a partner at Fugu Media and a technology columnist. He used to be the head of development at Helsingin Sanomat, the largest Finnish newspaper.