Making the jump from one-man blog to community website

Over the past three years, Kevin Roderick’s LA Observed has become the go-to source for links and insight about life in the Los Angeles, California not populated by stars, agents and studio executives… or wanna-be stars, agents and studio executives. Roderick, a native Angeleno, worked as a staff writer and editor at the Los Angeles Times for two decades and writes as for Los Angeles magazine in addition to publishing LA Observed, which he started in 2003.

This month, Roderick expanded his site, adding three additional blogs and a slew of contributors, shifting LA Observed from a one-man blog to an emerging community portal. Roderick answered questions about the changes in a telephone interview with OJR.

OJR: What has changed at LA Observed, and why?

Roderick: I had done LA Observed for three years as a solo practitioner. But for the last few months, I have been trying to find a way to enlarge the footprint for LA Observed a bit, in terms of being a source of original writing, and in some cases, more news and information about Los Angeles. So what I decided to do — and it’s the first of many things that I think will be coming in the near future — to open up LA Observed to contributors who I approached and asked if they would be interested in joining the blogosphere through LA Observed. And these are, for the most part, people who had not been bloggers before. But most of them are writers of some kind, or have been journalists, or otherwise have written for public consumption. But they just hadn’t been online.

OJR: It sounds a little bit like a Huffington Post model.

Roderick: Well, in a way, it might be, with some significant differences. One is that it’s focused on Los Angeles. And it’s not about politics, primarily. And it’s not just people with known names, who are venting about something that’s on their mind, or something that’s bothering them, or a political cause that they want to advocate. I’m hoping this will be more interesting than that. And I think The Huffington Post is great, actually. And it’s a great thing that they’ve created there. But there’s hundreds of people contributing there. And I think for me, it’s just a little bit loud, in that sense. It’s hard for me to parse through it, and to get a real sense of the personality of the site.

OJR: Talk a little bit about managing these new contributors. Because there is a bit of a jump to go from a one-person publication to assuming the role of the editor managing a bunch of other writers. Now, obviously, you’ve had some experience in that in the past that I assume you’re gonna be drawing upon. But, how do you see that playing out in the blog?

Roderick: Well, first of all, it’s kind of fun to be back in the editor’s seat a little bit more directly than I have been lately. But the way I’ve set this up is, the contributors are going to mostly contribute to new blogs that are kind of operating as sidebar blogs to LA Observed. All of them will have sign-on passwords to the site, and be posting themselves. I’m not editing the content of the blogs. These are meant to be contributions from people who I trust to put up on the site unedited and unfiltered, for the most part.

OJR: What’s in it for the contributors? Are they being paid? Are they getting an ad share? Is it just for the publicity? What did you use to get them on board?

Roderick: Well, they’re not being paid. And – you know, LA Observed is primarily a personal site that is supported to a limited degree by advertising and sponsors, who paid for the expenses of keeping the site up. And that will continue to be necessary, and even more so.

I went to people and said, you know, “I have this website.” All of these contributors were regular readers of LA Observed, and I essentially offered them an outlet and a place on which to come online and kind of fly their flag, in a supportive environment where they didn’t have to start their own blog from scratch.

I’ve also promised them that there will be not only no editing, but they will also retain all rights to what they write on the website. So that if they they post something that they can turn into a magazine article or a book or whatever, go for it. It’s not my property. It’s a place for them to come on and be online, rather than it’s something that I’m creating.

OJR: Is there any worry that perhaps some of them will get particularly popular, then take off and do their own thing in competition with LA Observed?

Roderick: Well, it’s not a worry, but it’s something that I hope happens. I expect that some of the contributors will develop followings, and go off and at some point spin off, and decide to go try it fully on their own. And they’ll do that with my blessing.

I think one of the experiments is to have a very experienced business journalist, Mark Lachter, the former editor of The LA Business Journal, and a former Forbes correspondent, writing about LA business every day. Well, there are no other blogs devoted to LA business. And I think he’s bringing a lot to that already. He’s only been doing it now for three days. He’d never blogged before in his life. And he really was looking for an outlet. We had had a conversation some months ago about what he was gonna do after he left The LA Business Journal. And staking a claim online was one of the things that interested him a lot.

It wouldn’t surprise me if someday down the road he becomes so successful with what he’s doing that he wants to take it up, and become his own blog. Or even his own blog empire. Who knows? And that would be fine. And then, you know, we’ll cross that bridge when it comes to it. But that is part of the model here. These are not employees. This is a community. And community members can come and go.

OJR: About opening up the side of the community, have you given thoughts to bringing back comments, or adding discussion boards, or doing other things that might bring readers into the community as writers and publishers as well?

Roderick: I’ve given a lot of thought to it, actually. I think there will be more opportunities for reader participation than there has been up to now. As you know, I had comments for the first year, or year and a half of the website. Just got bogged down by the spam assaults that come because of the software I used, Movable Type. And also, because the community that was forming around the comments of the website was not particularly attuned to the community that was forming around reading the website. They were different groups. And it was taking an awful lot of time to manage that side of things.

So, I cut it off at some point. I guess it was about two years ago now. I still don’t think that the software filters are far enough along that – you know, you can open up full comments on the side like this, and not have to deal with a lot of spam. And I’m not too interested in that form of reader participation, as an art form. I think there’s better ways to do it, and I hope to hit on that. We may do some kind of a hybrid of a letters page, where people can send in things they want to say about what’s on LA Observed, but they’ll have to sign their name to it. Another way to do it may be to set up some kind of free posting community of invited commenters, the way that the Gawker networks have done it. Or to set up something like Romanesko does, where he posts letters from people that are kind of screened. He actually filters his a little bit more than I might, and picks and chooses the ones that he wants. Sort of in the way that a Letters to the Editor page does at a newspaper.

If I do it, I want it to be a plus.

OJR: Let’s talk a little bit about the technological side of this. How’s that going?

Roderick: Well, I keep saying that I’m hitting the outer limits of what I know, in dealing with software and things like that. But then I keep finding I’m going a little bit farther. So, this web – LA Observed and all of these sidebars are published on Movable Type, at a discount hosting service that’s located in Wisconsin. Total Choice Hosting, which I’m pretty happy with. I anticipate – you know, the website probably outgrowing both of those things. Both Movable Type and Total Choice at some point. And I’m kind of dreading that point, of having to do any kind of major conversions. But this did involve, for me, deciding whether to create these new blogs, as separate blogs, or as essentially categories of LA Observed. And the software allows for categorization and customizing of categories. I decided to go the blog route. And it also makes them a little bit more transportable, if they break off. It’ll be easier to send them on their way. It also makes it easier for the contributors to sign on. And they all have passwords, and there is a learning curve for them, in learning how to use Movable Type. So, that’s an interesting facet of this. In that I’m dealing with people who have not been bloggers in the past. And have not been posting in any form to the Internet in a way that would make them instantly comfortable with filling out a blog form on Movable Type.

OJR: How much time have you spent training yourself on blog software, and what kind of resources have you used?

Roderick: Well, I’ve been learning it as I go along. I did read a book on how to use HTML early on, so that I felt comfortable with that. My kind of favorite for that, because of its usability, is Elizabeth Castro’s HTML for the World Wide Web. The Fifth Edition is what I have. That’s been very helpful. And then there’s also a community of websites that support users of movable type. And that has been invaluable to me. You know, that’s where I learned that you can do certain things that I didn’t know you could do. In this case, I converted what was an HTML site to PHP, which I had not done before, and had been intimidated about doing before. You know? And I realized that it will open up a number of possibilities to me that are interesting and valuable, especially with the use of scripts. And perhaps even switching from static pages to dynamically-built pages might help a little bit, in some cases. But it’s allowing me to simplify the spreading out of the website’s design onto new blogs. That’s just something I wouldn’t have known how to do six months ago. So, that’s one reason that I’m doing this now, and that I’m able to do it now.

OJR: What are some of those community sites?

Roderick: Well, the one that I tend to fall back on, it’s called Learning Movable Type, by a woman named Elise Bauer, up in the Bay Area. And she has put together just a very invaluable collection of tips, tutorials, and advice on how to both build and use and modify a Movable Type blog. And she has pointers to a number of others. Frankly, the Movable Type documentation and support you get from the creators of Movable Type is not very good. You need to have somebody translating it for you. And she does a pretty good job, for me.

There’s also support forums on the Movable Type website, where I’ve in the past asked questions.

OJR: I think one of the things that so many people like about LA Observed is that it isn’t this kind of outsider’s stereotypical view of Los Angeles, but rather something that’s far more informed by a native’s outlook. We haven’t had a major, locally-owned English language newspaper in Los Angeles for the past six years. Do you think that that’s created a void that LA Observed has stepped into? Do you think LA Observed could be as successful as it is if we still did have a locally-owned English language newspaper in this town?

Roderick: Well, you know, I don’t think the geographical location of ownership matters that much to the newspapers that we have here. I mean, none of the newspapers changed their sense of what they knew about LA when the new ownership came in. They did have some changes of editors, for instance at the LA Times, and there was kind of a rethinking of local coverage for them. Some in a good way, and some in a way that thinned things out considerably. I think LA Observed is a much different animal than any of the newspapers here, obviously. But I do think it is filling some sort of a niche for people who are looking for a very locally-oriented take on the news. Who are looking for a little bit more detail and nitty-gritty about local affairs and local events than they get in the newspapers anymore these days, which are squeezed in space. You know, the newspapers are trying to serve people across the region, the 15 million people. And I can devote my intentions to a much more narrowly-drawn group.

People tell me all the time that they used LA Observed as kind of one of their guides to deciding what’s important in the news. Having a very strong Los Angeles sensibility is appealing to a lot of people in Los Angeles. And I think that is a complaint that I hear about the newspapers, and the television stations, and even the radio stations. That they don’t feel as rooted in Los Angeles as some of the blogs do.

And then there’s other blogs doing the same thing, who are also telling the story of Los Angeles, in their own way. I think you’re gonna see more and more of that. I do think that that’s a big part of the advantage that websites and blogs have over old-style media — the ability to do things in a kind of a hyper-local way. And one of the things you’re gonna see at LA Observed is some spin-off, side blogs, I’m calling them, that are going to be focused more specifically on areas of the city.

OJR: Do you think that traditional media should have been doing more of what you’re trying to do? Not just in terms of providing the hyper-local round-up, but also getting the other voices online?

Roderick: Yes. I do think they should have, and I think it will be seen as a missed opportunity by some of the other local media outlets. I mean, if you look at The LA Times, for instance, which does have a number of blogs now, on its website. But it doesn’t have many blogs devoted to the news and public affairs and politics and gossip of Los Angeles. I guess the closest thing to that now would be the School Me blog that Bob Sipchen does, which is covering very intently the attempts by Mayor Villaraigosa to take over the school system. For a while there, Mike Hiltzik blog was touching on local affairs, but it really was a national business blog that was tending toward joining the national political blogosphere.

Not to pick on The Times. The Daily News, a paper that at least fancies itself as being more attuned to the local situation because it doesn’t have foreign bureaus, and it doesn’t have people around the country – they have a number of blogs, too. But they tend to be feature-y, and they’ve put more emphasis, as does The Times, into the Hollywood space than they do into covering just the community where their readers live. And it’s curious, because that’s a complaint leveled at both newspapers. You don’t get a sense of real Los Angeles that people live in by reading The Times or The Daily News.

Back, with a new look and new archives

We’re back from the Independence Day holiday with a (slightly) new look and a new archive feature.

The new look allows OJR to use the full screen width and increases the visibility of our sidebar content. On that right sidebar, you might notice that we have links to previous OJR articles, organized by topic.

We’re using an internal metadata tagging system to build that archive index. The topics with the most stories will be listed at the top of the index. The index should make finding older articles easier, and help you see at a glance some of the more popular topics we’ve covered.

I should note that we’re not finished with the task of assigning tags to all of our old stories yet, so the index is not complete. But we should have that job complete by the end of the month. We’ll also be fixing us the search box to return stories tagged with your search term at the top of the results list.

Training survey

Our friends over at the Knight New Media Center at USC would like to know what training help online journalists need.

The folks at the center need to hear from those in the field what kind of training is most needed at all levels for multimedia journalists and online reporters. I hope that you’ll take a moment to complete their online survey.

That’s all for today. We’ll be back later in the week with a look at an interesting student reporting project involving students here at USC, as well as at Berkeley, Northwestern and Columbia. It’s called “News21″ and Steve Bryant will have the feature on it.

Thanks, again, for reading OJR and, as always, your comments are welcome.

Blogging for fun… then profit

[Version corrected, see first comment below.]

You can learn a lot from watching others.

Business journalist Om Malik had the good fortune to watch others in Silicon Valley during the dot-com boom and bust. He helped found and edit Forbes.com, served as an editor at Red Herring, and wrote a book, Broadbandits, about telecom industry malfeasance. At one point, he even worked for a venture capital firm. Along the way, Om starting writing a blog (monthly traffic: about 500,000 unique visitors) and developed a reputation as a thoughtful and insightful reporter who could easily navigate the techie warrens of Silicon Valley.

And then, during one soul-searching month this spring, the writer who writes about start-ups decided to stake his reputation and his income on starting one himself.

Or to put it another way: Open mouth, insert money.

The money in this case was a little less than $1 million from True Venture Partners. They’re betting that Malik can take his significant connections and experience and roll it into a profitable micropublishing venture based at gigaom.com. Malik’s new business will be called GigaOmniMedia Inc.

Malik is the latest in a string of bloggers who are finding financial backing for their news-oriented sites. Another daily news blog, Paidcontent.org, recently received modest funding, as did Christoper Carey of Sharesleuth.com.

The blog has been a tool of savvy journalists for years now. But these investments represent a vote of confidence in the technology community — which has long presaged the end of traditional journalism — that blogs can be used to support standalone journalism businesses.

Malik’s new blog-based business will begin July 1, one day after his job as senior writer at Business 2.0 magazine ends (he’ll stay on as a contributing editor).

He’s already received his first dose of competitive pressure. The announcement about his new business, which he planned to announce in private to friends and family first, was scooped by — wait for it — another blog.

We caught up with Malik to talk about blogs, business and the state of journalism.

OJR: Your blog is one of the more widely read in Silicon Valley, if not on the entire Web. What’s going to change on gigaom.com?

Malik: Well, there will be more features coming over the next 6-8 weeks. Some will be by contributors. The best thing about any of these niche sites like mine is that they’re so closely tied to what I wrote and what I say, so I have to balance out what others contribute. There will be one reporter joining me full time. There will be more details in July.

OJR: You’ll also be deploying certain “web services” to help your readers use the site, is that right?

Malik: Yes, a bunch of widgets to go with the way the site works. I don’t want to tip my hand too soon, but they will be enhancements to the site mainly.

OJR: But you’ll be writing about the same types of news, right?

Malik: Yes. My belief is that broadband is a platform and that you have to assume that going forward. Y’know a lot of things are built on top of that platform. Online gaming, MMOGs, wireless broadband, a lot of things. So what I write, it won’t just be about pipes anymore. Think of it as what I do now, but on a more expanded basis. It’ll be more focused on critical analysis than anything. A lot of people write about the iTunes store, but nobody’s writing about what powers the store, or the connection Apple needs to make it work, or the servers that power it. Just being able to do this full time is great. The ideal is that a tech leader or an ultra tech leader finds value in it. I’m a little nervous because it’s biting off a big chunk.

But I just love to write, this is what I’m made for. You can’t really lie to yourself and say you’re going to do something else. And I really think this move is in line with that.

OJR: How will the site make money? Will you continue your relationship with Federated Media? Any plans to do private analysis for individual companies?

Malik: Revenues will come from advertisements and yes, I will continue my relationship with FM. I would be looking at a sponsorship model as well. There are plans for a premium newsletter which will be delivered either as a PDF download or as a premium part of the site.

OJR: So where does Gigaom.com fit in the publishing ecosystem now? Are you a blog? A magazine site?

Malik: It’s an adjunct to whatever’s out there. It doesn’t displace anything. It only adds to what’s out there. What you’re really seeing develop online is highly focused niches. Mine is a tiny component of a very large domain, which is technology. It’s like one-tenth of news.com or one-tenth of some trade publication. But it’s basically what I know best. I think that’s why you see sites like paidcontent.org succeed, or sites like techcrunch.com succeed. They stick to one domain.

[Reporter's note: Techcrunch was started one year ago by a venture capitalist who wanted to write about new Internet start-ups. The blog has since become one of the most popular blogs online, garnering millions of visitors and earning its writer, Michael Arrington, extensive ad revenue.]

OJR: So on the one hand you have niche sites, like yours, but on the other hand are the aggregators, like Digg.

Malik: Right. Digg is basically an aggregator of news. But when you look at it you see a lot of the info on Digg isn’t coming from traditional media, but niche media. Go take a look. Hundreds of stories are there from sites neither you nor I have heard of. You take one look at one tiny site that has one tiny audience and that’s what makes life interesting, right? And this phenomenon only gets bigger because you have places like Netscape and Reddit coming along. I get the feeling they’ll only be more aggregators around niches.

OJR: You mean like Techmeme and Tailrank?

Malik: Yes, exactly. Both of them drive traffic in equal amounts. At least 10 percent of my traffic every month comes from Techmeme and Tailrank in equal amounts.

OJR: But there’s a tension here, no? The authors of the 2006 state of the media report said that news aggregators are a threat to publications’ bottom lines.

Malik: I don’t think that is true. Not at all. I think the aggregators drive traffic to newspapers. The BBC, and I’m sure a few other publications, recently added a digg link to their stories. This is only going to drive traffic to the newspapers’ web sites. I mean, you’ve seen the bump that can come when a story in linked on Digg.

And I mean, one of the reasons the whole blog thing took off, to be quite honest, is that it’s easier to find things. Have you noticed that? When you go to a newspaper there’s so many layers and categories you have to get through. If you could build a professional blog that reported well and honestly, and the content was easy to find, you’ve got a business. Maybe.

OJR: So in your experience, what kind of posts work? What gets you the traffic that will keep coming back?

Malik: I haven’t a clue. Like yesterday I had this one little piece about something that was sold — some little thing, I really didn’t think too much of it — and it got such a bump. It’s so hit and miss on the Web. You never know what’s going to work. But this isn’t any different from the rest of journalism is it.

OJR: Well right now there are a lot of students going through journalism school who are seeing professional and amateur bloggers alike starting their own businesses. Any advice to those students, or anyone thinking of blogging as a business?

Malik: They just have to try it out, they have to do it. Everybody should be having a blog because it’s a showcase. Not only for your writing, but for your analytical skills. And that’s what’s really important isn’t it. You don’t have to have a high-powered blog, but you can still get traffic.

OJR: Well, you report on Silicon Valley and venture capitalists, so I have to ask you: What’s your business’ exit strategy?

Malik: I want to run this profitably. But why should I even be thinking about an exit strategy yet? This is the life we all dream of as a journalist, isn’t it? To be your own boss. This is pretty awesome. Every day I wake up and think I’m working for myself. I’m pretty happy about that.