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	<title>Online Journalism Review&#187; ad sales</title>
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		<title>The latest in the top ad formats for online publishers</title>
		<link>http://www.ojr.org/p1985/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=p1985</link>
		<comments>http://www.ojr.org/p1985/#comments</comments>
		<pubDate>Tue, 21 Jun 2011 20:59:19 +0000</pubDate>
		<dc:creator>Robert Niles</dc:creator>
				<category><![CDATA[Frontpage]]></category>
		<category><![CDATA[ad sales]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[Entrepreneurial Journalism]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=1985</guid>
		<description><![CDATA[Let&#8217;s answer a frequently asked question from start-up online news publishers: What ads should I put on my website? I&#8217;m not talking about which advertisers should you allow on your site &#8211; let&#8217;s hope your sales skills will be strong enough to allow you to make such decisions. Instead, we&#8217;ll talk today about which ad [...]]]></description>
				<content:encoded><![CDATA[<p>Let&#8217;s answer a frequently asked question from start-up online news publishers: What ads should I put on my website? I&#8217;m not talking about which advertisers should you allow on your site &#8211; let&#8217;s hope your sales skills will be strong enough to allow you to make such decisions. Instead, we&#8217;ll talk today about which ad sizes and formats are worth placing on your pages.</p>
<p>The Internet Advertising Bureau publishes a standard for online ad sizes, but there have been some changes recently. And Google&#8217;s followed that by adding new ad formats to its popular Doubleclick for Publishers ad server. So it&#8217;s time for even experienced online news publishers to take a fresh look at their ad templates.</p>
<p>First, let me affirm my opposition to advertising that blocks editorial content, either on a website or in print. As a reader, I always despised front-page spadea print ads that blocked my first glance at the headlines of the day. Same goes for online. It&#8217;s one thing for an ad to expand and cover editorial content if I click on it. (If anything, that&#8217;s better than being sent off to another page or website with a click, IMHO.) But can&#8217;t endorse of suggest any ad format that blocks editorial content without a readers&#8217; consent. So we won&#8217;t be talking about pop-up or takeover ads today.</p>
<p>Incorporating standard ad sizes in your website design is important because it makes it easier for larger advertisers (who typically run campaigns across multiple sites, and spend a lot of money doing so) to place an order on your site. If an advertiser has to create an ad especially for your site&#8217;s design, that increases the effect cost of advertising on your site to that customer. You can&#8217;t expect that unless you&#8217;re an established, major player in your market. And even if you are, it&#8217;s good business to try to keep costs down for your customers.</p>
<p>The IAB used to support dozens of ad sizes and formats, but in recent years, has cut down the number of its recommended units to <a href="http://www.iab.net/iab_products_and_industry_services/1421/1443/1452">four main &#8220;core standard ad units&#8221;</a>:</p>
<ul>
<li>300-pixels-wide x 250-pixels-tall Medium Rectangle</li>
<li>180 x 150 Rectangle</li>
<li>728 x 90 Leaderboard</li>
<li>160 x 600 Wide Skyscraper</li>
</ul>
<p>(Yes, Internet old-timers, the 468&#215;60 &#8220;full banner&#8221; has gone to the great server in the sky, along with the Netscape browser, Usenet and the Whole Internet Catalog.)</p>
<p>As it eliminates old standards, the IAB is implementing new ones. Six <a href="http://www.iab.net/iab_products_and_industry_services/508676/508767/Ad_Unit/risingstars">&#8220;Rising Stars&#8221; ad units</a> are under consideration for official endorsement by the end of the summer. They are more interactive ad units, often incorporating Flash or advanced HTML to expand or move ad space upon user interaction, such as a click or mouseover.</p>
<ul>
<li><b>Billboard</b> &#8211; a 970&#215;250 Flash banner that may be collapsed by clicking a &#8220;close ad&#8221; icon.</li>
<li><b>Filmstrip</b> &#8211; a 300&#215;3000 banner that is visible through a 300&#215;600 space on a website. The filmstrip scrolls through the banner space, based on reader clicks or hovering the mouse over the banner.</li>
<li><b>Portrait</b> &#8211; a 270&#215;1050 space for the right side of pages, with defined spaces for branding, and defined areas for image galleries, video players, polls and social media interactivity.</li>
<li><b>Pushdown</b> &#8211; a 970&#215;90 banner at the top of the page that when clicked or moused-over expands to 415 pixels deep with advertiser content, pushing down site content.</li>
<li><b>Sidekick</b> &#8211; a on-page wide vertical banner that when clicked expands to the right with ad content, pushing page content to the left, where it can be accessed via a horizontal scroll in the browser.</li>
<li><b>Slider</b> &#8211; a banner anchored to bottom of browser window that, when clicked slides the publisher page to one side and brings in advertiser&#8217;s page.</li>
</ul>
<p>Google&#8217;s free <a href="http://google.com/dfp">Doubleclick for Publishers ad server</a>, popular among start-up and smaller Web publishers, recently added support for expandable and pushdown Flash ads, though a publisher would need to create a customer ad unit size within DFP to accommodate one of the specific &#8220;Rising Stars&#8221; formats. But the native support for expandable and pushdown ads is new to DFP, opening support for these ad formats to many more publishers.</p>
<p>As you consider which ad formats to support in your website&#8217;s design, also think about how you can place ads so that they will be seen and considered by a large percentage of your audience.</p>
<p>There&#8217;s no point in offering ads on your website if they lack the visibility that your customers need, just as there&#8217;s no point in offering news so buried that no one in your audience reads it. Google has offered some now-famous &#8220;heat maps&#8221; based on eye-tracking research that reveal the <a href="https://www.google.com/adsense/support/bin/answer.py?hl=en&#038;answer=17954">hot spots for ads</a> on many typical webpage designs. (I&#8217;m still looking for similar research that incorporates the new rising stars formats, so if anyone has access to some that can be shared, please send that link.)</p>
<p>Finally, if you&#8217;re one of those new or aspiring publishers who also needs a quick overview of banner ad pricing terminology, check out the <a href="http://en.wikipedia.org/wiki/Cost_per_mille">Wikipedia entry for CPM</a>, as well as the links to other ad pricing alternatives, at the bottom of that page.</p>
<p>Ultimately, selling advertising on a website ought to be one medium through which you, as a publisher, help a customer address its needs by providing additional, relevant and welcomed information to your audience. Smart use of standard formats and responsible placement within page design can help you achieve that goal, instead of stinking up your site design with awkward or inappropriate ads that serve neither your audience nor your advertisers.</p>
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		<title>Creation or aggregation: What is the real added value of today’s journalism?</title>
		<link>http://www.ojr.org/p1827/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=p1827</link>
		<comments>http://www.ojr.org/p1827/#comments</comments>
		<pubDate>Tue, 02 Mar 2010 23:27:48 +0000</pubDate>
		<dc:creator>Robert Niles</dc:creator>
				<category><![CDATA[Frontpage]]></category>
		<category><![CDATA[ad sales]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=1827</guid>
		<description><![CDATA[The following is an edited transcript of remarks I delivered last week at the WAN-IFRA Future of News Media and Journalism Conference in Singapore. Generating original content, or aggregating someone else&#8217;s? If you&#8217;re running (or starting up) a news website, which model should you choose? Actually, this is a trick question&#8230; because they&#8217;re the same [...]]]></description>
				<content:encoded><![CDATA[<p><i>The following is an edited transcript of remarks I delivered last week at the WAN-IFRA <a href="http://www.ifra.com/website/ifraevent.nsf/wuis/F1D94086AA10CED0482576B90022AE5C?OpenDocument&#038;CS&#038;E&#038;">Future of News Media and Journalism Conference</a> in Singapore.</i></p>
<p>Generating original content, or aggregating someone else&#8217;s? If you&#8217;re running (or starting up) a news website, which model should you choose?</p>
<p>Actually, this is a trick question&#8230; because they&#8217;re the same thing. In journalism, our &#8220;original&#8221; content always has been the product of aggregation.</p>
<p>Let&#8217;s take a look at the newspapers where I&#8217;ve worked over my career, from a small daily in Bloomington, Indiana to the Los Angeles Times. Each paper has published reports from wire services, from feature syndicates, from freelancers&#8230; even letters and op-ed articles from readers. That&#8217;s aggregation. Even the supposedly &#8220;original&#8221; stories ultimately were works of aggregation. We aggregate interviews from sources; we aggregate documents that we ask find or ask for; we aggregate our observations of people, places and events.</p>
<p>If we weren&#8217;t publishing aggregation, if we truly were creating original content, we&#8217;d be writing fiction, spun from the creativity of our own imaginations. As journalists, we try not to do that.</p>
<p>This is a false choice: creation versus aggregation. The newspaper industry long ago optimized the use of aggregation for its medium. So the choice really becomes: Shall we use aggregation the way that the newspaper industry has always done it, or aggregation the way that it&#8217;s being employed by a new generation of online start-ups?</p>
<p>What&#8217;s the distinguishing characteristic, then, of this new form of aggregation that we&#8217;re now seeing online? Well, it&#8217;s that it&#8217;s being done really cheaply. It&#8217;s very inexpensive. They&#8217;re using automation, like Google News does, and social media, like Facebook, to bring together sources of information for far less expense than people in the newspaper industry can do that with a traditional newsroom model for reporting, editing and page design.</p>
<p>That provides online aggregators with a significant cost advantage in the competitive marketplace that all news publishers now face. But is there any social value in the cheaply produced aggregation that we&#8217;re now seeing proliferate around the Internet?</p>
<p>My academic background is a bit unusual for journalism: My undergraduate major was in math. So, ultimately, this reduces to an equation for me. The value that a publication ultimately has in an information marketplace is equal to what readers (or advertisers or funders) are willing to pay for it minus what it costs to produce it. That&#8217;s it. If that resulting number is positive, then there&#8217;s value in what you do. If it is negative, then you have a problem.</p>
<p>The expense of producing content is so low for many aggregators that they don&#8217;t need nearly as large a community of individuals to find great value in what they produce for them to be in the black. If a relatively small collection of people find value in getting information from the particular mix of content that aggregator provides, that gives them enough revenue, usually from associated advertising, that they can remain in business.</p>
<p>The irony is that a larger scale metropolitan or national newspaper can deliver huge value for an audience, with massive advertising revenue and direct sales, but that&#8217;s still not enough revenue for its owners in this competitive marketplace, because their production expenses are so large. So even if a traditional newspaper delivers more social benefit to an audience than an online aggregator, the difference in production costs favors the online upstart.</p>
<p>So the challenge for the newspaper industry now is to take a look at what these start-up aggregators are doing and perhaps, from that, learn what traditional newsrooms can do to change, to aggregate the information that they&#8217;ve been collecting from their communities in ways that are less expensive, and that would better serve the community.</p>
<p>That&#8217;s a word &#8211; community &#8211; that I hope we use a lot in the remainder of our conversation here today. I agree with Jeff [Jarvis, who spoke earlier that day to the conference] and Reginald [Chua, the editor of the South China Morning Post, who also spoke that day] that we, ultimately, are in the community business. We might think of ourselves as being in the publishing business, but we should take a step a few degrees over to the side and look at things from the perspective of being in the community business. From a different angle &#8211; see, I&#8217;m going back to math again &#8211; then the pathway to the future might become more clear.</p>
<p>The key to success in any business is to find where the market&#8217;s pain is: What is the community&#8217;s need? So your role as a journalist, trying to remain viable in your marketplace, is to understand what the pains in your community are. (I wrote about this in <a href="http://www.www.ojr.org/ojr/people/robert/201001/1810/">Doing journalism in 2010 is an act of community organizing</a>.) Then, once you&#8217;ve identified the need, think about how you can use information that you can collect &#8211; to aggregate &#8211; to meet those needs, to alleviate that pain.</p>
<p>If reader-contributed content is to be part of that solution, and I believe that it should be, then don&#8217;t make the mistake of segregating it within its own section of your website. The community you serve must come together on your site, and that includes bringing together readers (both sources and audience) and staff writers.</p>
<p>Even our traditional newsroom sources are using new ways to communicate with the community now, going around us. They&#8217;re on Facebook and Twitter; they&#8217;re blogging and e-mailing lists of supporters. They&#8217;re talking in existing online communities, message boards and social networks within the broader community. Let&#8217;s catalogue those avenues through which people in the community are communicating with each other and think about how we, as journalists, can create a network that will bring all those avenues together. And to do so in a way that will help use to play our role as the organizer of the broader community. Let&#8217;s keep aggregating community voices, but start doing that more and more with automation and social media tools.</p>
<p>So how do we do this without adding even more expense to our newsroom operations? Again, let&#8217;s learn from the upstarts. We need to be developing and employing more journalist/programmers, people with IT programming skills and a journalism sensibility. Some journalism schools in the United States are adding this to their curriculum. At Northwestern University, my alma mater, for example, the Medill School of Journalism has created a program to train programmers to create news applications for the next generation of computer-assisted research and reporting. We need people who can create tools that support thriving, responsible online communities, instead of relying on off-the-shelf commenting and discussion forum tools that are too easily hijacked by trolls. We need people who can take government data and industry data and create living applications that makes that information available to the public in ways and formats that they understand and that they can do something with.</p>
<p>This is another way that we can create value: We ought to create fresh ways for the public to take <i>our</i> data, <i>our</i> reports, and let them easily aggregate it within their own blogging, Tweeting and social network publishing. We talked earlier about how YouTube helped take over the online video market by providing easy to use code that allowed anyone to embed a YouTube video on a blog or website. We need journalist/programmers who are creating ways for us to reduce our distribution expenses by empowering our readers to become our own distribution network.</p>
<p>We&#8217;ve got to get over the mindset that aggregation is a bad thing. That mindset keeps us from developing tools that allow readers to aggregate our content, and by doing so, becoming partners with us in an information community.</p>
<p>So how do we make money off all of this? Let&#8217;s not forget that for many readers, advertising is content. People like to read certain ads. Why shouldn&#8217;t we create distribution channels for people to aggregate and syndicate our ads, as they might do our stories and blog posts and links?  When people are interested in our content, including advertising, we must find ways to push that content out to a larger share of the community.</p>
<p>Think like a network. Why not strike deals with other blogs and websites covering your community to sell ads onto their sites, allowing your ad sales force to remain the market leader within the community? Trust me, those publishers would welcome the extra revenue, even if the paper took a cut. And why not go the other way, as well? Let bloggers who can reach and service smaller, neighborhood advertiser sell into our newspapers and newspaper websites, and let them take a cut of that revenue? It simply expands our reach into markets that our sales forces can&#8217;t afford to service, at no cost to us.</p>
<p>The specific model that you employ will be as unique as the particular community that you choose to cover as a journalist. But to find that model, then to create it, we must first stop demonizing aggregation. It&#8217;s long been the foundation of our industry.</p>
<p>So let&#8217;s instead view this crisis as an opportunity &#8211; to reconnect with our communities and to recreate journalism in ways that better serve the 21st-century needs of those communities.</p>
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		<title>Communities are key in building websites&#039; advertiser support</title>
		<link>http://www.ojr.org/communities-are-key-in-building-websites-advertiser-support/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=communities-are-key-in-building-websites-advertiser-support</link>
		<comments>http://www.ojr.org/communities-are-key-in-building-websites-advertiser-support/#comments</comments>
		<pubDate>Tue, 21 Apr 2009 23:08:13 +0000</pubDate>
		<dc:creator>Robert Niles</dc:creator>
				<category><![CDATA[Frontpage]]></category>
		<category><![CDATA[ad sales]]></category>
		<category><![CDATA[Entrepreneurial Journalism]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=1700</guid>
		<description><![CDATA[If a website&#8217;s editorial mission focuses on building community, as I&#8217;ve argued, so should its advertising sales strategy focus on community as well. Don&#8217;t fall into the trap of selling potential advertisers nothing more than numbers; don&#8217;t neglect to sell them on the opportunity to support the community that you are building. I got to [...]]]></description>
				<content:encoded><![CDATA[<p>If a website&#8217;s editorial mission focuses on building community, as <a href="http://www.www.ojr.org/ojr/people/robert/200903/1674/">I&#8217;ve argued</a>, so should its advertising sales strategy focus on community as well. Don&#8217;t fall into the trap of selling potential advertisers nothing more than numbers; don&#8217;t neglect to sell them on the opportunity to support the community that you are building.</p>
<p>I got to talking about the subject recently with my colleague Sasha Anawalt, who runs several arts journalism programs for USC Annenberg. She was talking about the frustration that many arts organizations feel when watching the the reporters and critics who have covered them lose their jobs. These theaters, dance companies and orchestras fear that without news coverage in their communities, their audience &#8211; and potential audience &#8211; will hear less about local artists, which could lead to less interest and less support for their organizations.</p>
<p>It&#8217;s not just arts organizations that share this fear. In a blog post last year, tech blogger Mark Cuban, who owns the NBA&#8217;s Dallas Mavericks, argued why he believes that <a href="http://blogmaverick.com/2008/12/24/why-pro-sports-need-newspapers/">pro sports needs newspapers</a> to prosper.</p>
<blockquote><p>Bottom line is that despite the huge volume of sports coverage [online], the local coverage of teams for the most part sucks. There is little depth and certainly not the consistent coverage of a newspaper with a team beatwriter or 2.  Thats a  bad scenario for sports leagues. Teams in every league need as much local coverage as we can get. The more stories that are written by sportswriters and columnists, the more opportunities for fans to connect and stay connected to our teams.</p></blockquote>
<p>The more time I spend on the &#8220;other&#8221; side of the journalism business, dealing with advertising, technology and business relationships, the more I become convinced that a good deal of what was passed off as editorial ethics over the past many years was less concerned with ensuring accurate coverage than discouraging and discrediting reporters starting their own news publications.</p>
<p>Sure, there are ham-handed sources and advertisers out there who&#8217;d rather just buy positive coverage. But many folks &#8220;on the other side&#8221; honestly recognize the value of what journalists do to build and sustain the communities that, ultimately, are their markets. There ought to be no shame in working with these people and these institutions to find ways for them to support our work. Enlisting their support isn&#8217;t &#8220;selling out,&#8221; it&#8217;s keeping journalism in their communities.</p>
<p>We&#8217;re at a point now in this industry where reporters can&#8217;t wait for someone else to start these conversations. Better we initiate them than run the risk of communities whithering as their sources of information founder and die.</p>
<p>Mark Cuban needs people covering the Mavs, to keep them part of the local conversation, just as the local orchestra needs someone reporting on live acoustic music. Smart managers also know that shills won&#8217;t build communities over the long run. Ads and &#8220;advertorial&#8221; can help drive attention from the community to the sponsor, but they don&#8217;t help expand and sustain the community itself.</p>
<p>As Cuban wrote, &#8220;I would far rather subsidize in depth coverage of the Mavs, even without any editorial control then spend more money on advertising.&#8221;</p>
<p>Of course, advertising can be one way that institutions provide financial support to editorial operations. My wife has contracted with a handful of  advertisers who have told her that they don&#8217;t care about advertising stats &#8211; how many readers see or click on their ads &#8211; they simply want to support her efforts to build and sustain a community of violinists and violin fans online. Because they need that community to exist, in order to support their businesses.</p>
<p>The Web makes tracking readers who click ads easy. That then tempts many publishers and advertisers to reduce ad sales to simple math. But the economic value of creating an engaged community for a business to sell to isn&#8217;t so easily tracked.</p>
<p>Journalists who wish to stay in business in the brutal market of online publishing need to look beyond CPMs. Find would-be advertisers who are willing to invest in your community-building efforts, even if they do not yield immediate clicks and conversions. Take a look at the outfield wall at a local Little League game, or in the back of the program at a local theater production, and you&#8217;ll find plenty of local businesses whose owners and managers care as much about supporting community institutions as making an immediate sale. Talk with them. Show them what you are doing, the community you are building and what its survival and growth means for them.</p>
<p>Maybe, like Cuban, some potential supporters don&#8217;t want to bother with getting the ads. Perhaps they could fund fellowships that pay for additional reporters or pay instead for ads that promote other local causes.</p>
<p>Talk with every potential source of future support for your publication. Sell them on what you are doing and then talk about ways that they can support you. From these conversation, those of us who remain in the news business will evolve a new set of standards and practices for the news business, one that doesn&#8217;t simply protect last century&#8217;s model but that helps ensure that professional journalism will endure throughout this century.</p>
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		<title>Local news media needs dual business models, not dueling business models</title>
		<link>http://www.ojr.org/p1666/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=p1666</link>
		<comments>http://www.ojr.org/p1666/#comments</comments>
		<pubDate>Fri, 13 Mar 2009 09:38:41 +0000</pubDate>
		<dc:creator>Dave Chase</dc:creator>
				<category><![CDATA[Frontpage]]></category>
		<category><![CDATA[ad sales]]></category>
		<category><![CDATA[business models]]></category>
		<category><![CDATA[Entrepreneurial Journalism]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=1666</guid>
		<description><![CDATA[I own and run a hyperlocal site www.sunvalleyonline.com. While we&#8217;ve managed to be one of the few pure-play local Internet media ventures to eke out a profit, the financial returns aren&#8217;t anything to write home about. This resulted in a minor epiphany when it comes to thinking about the viability of local media. If you [...]]]></description>
				<content:encoded><![CDATA[<p>I own and run a hyperlocal site <a href=http://www.sunvalleyonline.com/>www.sunvalleyonline.com</a>. While we&#8217;ve managed to be one of the few pure-play local Internet media ventures to eke out a profit, the financial returns aren&#8217;t anything to write home about. This resulted in a minor epiphany when it comes to thinking about the viability of local media.</p>
<p>If you think about what made newspapers viable for so long it was the fact that they had two products/businesses that were largely unrelated but delivered by the same organization. Newspapers have had a news-and-information business monetized by display ads and a classifieds business monetized by classified ads. The classified business was enabled by the distribution and audience of the news franchise. However, it&#8217;s been clear that that second revenue stream doesn&#8217;t translate on a sustainable basis online.</p>
<p>To date, most local Internet plays have struggled to make it work relying solely on display ad revenue. I&#8217;ve come to the belief that it&#8217;s going to take a similar dual business model to support local media (we&#8217;re working on doing that ourselves). Unfortunately for many local news organizations, it has been more about dueling business models (i.e., worries of cannibalization) than recognizing that what they need is a dual business model to make their online business much more successful.</p>
<p>So the question is what will be the accompaniment to the display ad business? We&#8217;re seeing a few different approaches explored. For example, micropayments and non-profit/foundation support are oft-discussed. I don&#8217;t believe those have much opportunity to scale beyond some exceptional situations which are terrific but hold little promise for most media organizations.</p>
<p>Then there’s the problem of transitioning from a for-profit to not-for-profit model which typically begins by laying off the entire staff and getting the investors to agree to donate all of the assets of the enterprise into the new nonprofit entity. My friend Jonathan Weber expanded on this in his <a href="http://tbm.thebigmoney.com/articles/impressions/2009/02/02/endowed-and-out?page=full">Endowed and Out</a> piece. There are a number of other potential second business models but I think the Search-related model is a viable &#8220;other&#8221; business model.</p>
<p>The interesting and loose parallel with the classifieds being enabled by the news distribution historically is with those sites selling online directory solutions bolted on to a news site. Since most local news sites have the highest PageRank in their area, the PageRank is a form of &#8220;distribution&#8221; advantage that the news sites have and usually don&#8217;t recognize. One could argue when we see the demise of newspapers like the Rocky Mountain News that one of their most valuable assets in a liquidation is their high PageRank. When you have a high PageRank site with a leading directory solution, the businesses in that directory should show up very high in SEO and thus the news site has some unique value they are adding to those local businesses competing to be found.</p>
<p>The challenge remains setting up a winning sales model to capitalize on this. I wrote a couple of pieces for David Cohn&#8217;s and Jeff Jarvis&#8217; NewsInnovation.com site expanding on this.
<ul>
<li><a href="http://newsinnovation.com/2009/01/03/five-fatal-flaws-that-are-killing-local-internet-plays/">Five Fatal Flaws that are killing local Internet plays</a></li>
<li><a href="http://newsinnovation.com/2009/01/26/ten-point-plan-to-rebuilding-a-successful-local-media-salesforce/">Ten Point Plan to (Re)Building a Successful Local Media Salesforce | Networked Journalism Summit</a></li>
</ul>
<p>The approach I&#8217;d espouse is much closer to Dell than it is a traditional local media sales force, which is generally ill-equipped to sell these new products. When I was at Microsoft and focused on the local space (I was part of the founding team at Sidewalk), we often thought that the biggest asset that the incumbent newspaper and yellow page companies had was their local sales force and relationships. Having gotten closer to &#8220;the last mile&#8221; of the Internet, I&#8217;ve come to observe that in most situations the local sales organizations of the incumbent media is more encumbrance than asset.</p>
<p>Consequently, the smart incumbent media should setup a parallel tele-sales based model that are filled with &#8220;hunters&#8221; and leave the existing &#8220;farmer&#8221; sales force to harvest the longtime advertisers as long as they can. It is important to note that this outbound tele-sales organization is dramatically different than the typical &#8220;call center&#8221; that newspapers have for classifieds. Thus, thinking that that group will have success is a long shot. The sort of tel-esales organization that exists at a place like Dell is able to prospect and close business into the low six figures. In other words, it&#8217;s not taking a $150 classified order over the phone.</p>
<p>The sooner local media businesses recognize it&#8217;s critical to have dual business models rather than dueling business models, the sooner we&#8217;ll see hiring rather than firing being the storyline of local media.</p>
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		<title>Someone&#039;s going to get rich in Denver next week&#8230;</title>
		<link>http://www.ojr.org/someones-going-to-get-rich-in-denver-next-week/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=someones-going-to-get-rich-in-denver-next-week</link>
		<comments>http://www.ojr.org/someones-going-to-get-rich-in-denver-next-week/#comments</comments>
		<pubDate>Fri, 27 Feb 2009 08:37:56 +0000</pubDate>
		<dc:creator>Robert Niles</dc:creator>
				<category><![CDATA[Frontpage]]></category>
		<category><![CDATA[ad sales]]></category>
		<category><![CDATA[Entrepreneurial Journalism]]></category>
		<category><![CDATA[Rocky Mountain News]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=1661</guid>
		<description><![CDATA[&#8230;and then, someone else will get rich later this year in San Francisco, Seattle, Philadelphia, Miami and Minneapolis if papers in those cities close, as they are rumored. By now, you&#8217;ve heard that the Rocky Mountain News in Denver is publishing its final edition today. Owner E.W. Scripps is closing Colorado&#8217;s oldest newspaper, two months [...]]]></description>
				<content:encoded><![CDATA[<p>&#8230;and then, someone else will get rich later this year in San Francisco, Seattle, Philadelphia, Miami and Minneapolis if papers in those cities close, as they are rumored.</p>
<p>By now, you&#8217;ve heard that the Rocky Mountain News in Denver is publishing its final edition today. Owner E.W. Scripps is closing Colorado&#8217;s oldest newspaper, two months shy of its 150th anniversary. I write those words with a deep sigh, as I used to work for the Rocky, and consider my experience there essential to my development both as an online journalist and online entrepreneur.</p>
<p>For a little over three years I edited the Rocky&#8217;s website, and I remain darned proud of the work a tiny staff did during that period. But what does the Rocky&#8217;s closing have to do with someone getting rich? Hundreds of journalists just lost their jobs!</p>
<p>Yes, and hundreds of local advertisers just lost the publication that they were using to connect with local readers. Those advertisers have budgeted the money they would have spent, some have even written checks and will await reimbursement from the Rocky for ads never run.</p>
<p>With the economy tanking, some of those advertisers, I suspect, will just bank the money and forget about the ads. But smart businesses will not. They still need to reach local consumers.</p>
<p>Like lottery money falling from the sky, that advertising cash will land somewhere. The Denver Post will pick up some, I&#8217;m sure. So might local TV, radio and direct mail vendors.</p>
<p>But with thousands of now-former Rocky readers looking for a new daily news source, there&#8217;s a huge opportunity here for someone to get rich. Just put some of those readers together with some of those advertisers, using a fresh new online publication, and without the capital and corporate overhead, JOA obligations and debt that&#8217;s weighing down so many newspapers across the country.</p>
<p>Perhaps Scripps could have done that with rockymountainnews.com. But, according to <a href="http://twitter.com/RMN_Newsroom">Rocky website editor Mike Noe&#8217;s Twitter feed</a> last night, JOA partner MediaNews (owner of the Denver Post) wouldn&#8217;t let them, undoubtedly eyeing a newspaper monopoly in Denver for itself. Still, Scripps retains its ownership of the Rocky&#8217;s masthead, archives and URLs and is offering them for sale to any interested third party, without the entanglement of the JOA that bound Scripps.</p>
<p>A new online news publisher need not capture all of the Rocky&#8217;s former readers, or advertisers, to do well. If a former Rocky reporter, or a small group working together, managed to claim just a few advertisers and a few thousand daily readers, they easily could clear more money than they did working at the Rocky. (Heck, I&#8217;m making more from my websites than I ever did working at the RMN.)</p>
<p>Yesterday, on Twitter I urged the Rocky to run today in print the URLs of its reporters who will maintain their own blogs and websites, so that Rocky readers can continue to follow their favorite writers, and to help these former staffers start building the readership that they&#8217;ll need to create profitable websites. I don&#8217;t know yet if they did that or not. But I would urge Guild leaders at other troubled newspapers to think about getting that into their contracts &#8211; if the paper goes down, you print our members&#8217; URLs on the last day.</p>
<p>Unfortunately, I fear that most Rocky staffers will not build or become part of profitable Denver-area news websites. But long odds are not impossible. The Rocky has a long history of online innovation, and with Noe&#8217;s assistance and the leadership of editor John Temple, that attitude has spread throughout the newsroom, in ways that it wasn&#8217;t allowed to when I worked there.</p>
<p>The Rocky was one of the first newspapers in the United States to embrace user-generated content, with reader-driven interactivity in entertainment, features and opinion sections as far back as 1998.</p>
<p>In the late 1990s, the Rocky had what might have been the industry&#8217;s first proto-&#8221;podcast&#8221; &#8211; a local studio recorded voice actors reading the paper&#8217;s top stories before dawn each weekday, which we made available as an MP3 download on the site. There was no RSS back then, so people had to come to the site each day to download the file. And there were no iPods, either, in fact, we promoted that people could &#8220;listen to the paper on their Diamond Rio.&#8221; (You may consider yourself a true Geezer Geek if you remember that early MP3 player.)</p>
<p>And in 1999, we live-&#8221;blogged&#8221; the aftermath of the Columbine school shootings, before we, or anyone else, knew what a blog was. We just posted fresh line-by-line updates to the site&#8217;s homepage as we got them from any sources we could find, not waiting for a staff writer to flesh them into a traditional, narrative story.</p>
<p>In the years since I left, the Rocky&#8217;s developed rich, reader-driven prep sports applications, as well as gorgeous interactive narratives, driven by a Pulitzer Prize-winning photo staff that has embraced multimedia. (Click around &#8220;Best of the Rocky&#8221; on <a href="http://www.rockymountainnews.com/">rockymountainnews.com</a>.) And it helped build one of the industry&#8217;s first large-scale efforts at <a href="http://www.yourhub.com/">reader-driven &#8220;hyperlocal&#8221; news coverage</a>.</p>
<p>There&#8217;s a hell of a lot of online talent at the Rocky Mountain News. And a healthy amount of advertising dollars to support it. And readers who want to follow that talent. Just because Scripps, cut loose from its cash-cow cable networks and outmaneuvered by MediaNews in its JOA, couldn&#8217;t make enough money off that combination does not ensure that some enterprising Rocky staffer (or staffers) can&#8217;t make a go of it.</p>
<p>I&#8217;m rooting for them. Someone&#8217;s going to land that former Rocky advertising money. Why shouldn&#8217;t it be a Rocky alumnus?</p>
<p>And journalists in Seattle, San Francisco and those other newspapers on the brink &#8211; ask yourselves this, looking ahead to the day when your paper might close: Why can&#8217;t *I* be the one to get a piece of those ad dollars in my community?</p>
<p>Why not?</p>
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		<title>The ethical journalist&#039;s guide to selling ads on a website: Part three</title>
		<link>http://www.ojr.org/the-ethical-journalists-guide-to-selling-ads-on-a-website-part-three/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-ethical-journalists-guide-to-selling-ads-on-a-website-part-three</link>
		<comments>http://www.ojr.org/the-ethical-journalists-guide-to-selling-ads-on-a-website-part-three/#comments</comments>
		<pubDate>Fri, 13 Feb 2009 09:54:01 +0000</pubDate>
		<dc:creator>Robert Niles</dc:creator>
				<category><![CDATA[Frontpage]]></category>
		<category><![CDATA[ad sales]]></category>
		<category><![CDATA[Entrepreneurial Journalism]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=1646</guid>
		<description><![CDATA[I hope that over the past two weeks of this series [week one &#124; week two], you&#8217;ve come to see the parallel between advertising sales and news reporting: That is, to be successful, you must do a great deal of reporting before you write anything on paper or the Web. Now, it&#8217;s time to take [...]]]></description>
				<content:encoded><![CDATA[<p>I hope that over the past two weeks of this series [<a href="http://www.www.ojr.org/ojr/people/robert/200901/1635/">week one</a> | <a href="http://www.www.ojr.org/ojr/people/robert/200902/1642/">week two</a>], you&#8217;ve come to see the parallel between advertising sales and news reporting: That is, to be successful, you must do a great deal of reporting before you write anything on paper or the Web.</p>
<p>Now, it&#8217;s time to take that next step. As we do that, let&#8217;s not forget that the key to landing an advertiser is to make the case that by advertising with you, the client will be able to reach an audience of readers who are interested in the client&#8217;s product or service and open to trying it.</p>
<p><b>Step 7) Create your ad sales material</b></p>
<p>You will need material that you can post on your website, as well as printed material that you can hand or send to potential advertising clients.</p>
<p>This material should include:</p>
<li>The name of your site
<li>A short description of what your site covers (e.g. &#8220;Sitename.com covers the Widgetville community&#8221; or &#8220;Sitename.com covers the flugelhorn players, teachers, makers and fans&#8221;).
<li>A summary of relevant data from your readership survey and statistics
<li>Your rate card
<li>A short explanation why readers are likely to continue coming to your website (e.g. &#8220;Our [award-winning | interactive | daily] coverage is drawning a growing audience of readers from the [Widgetville | flugelhorn] community.&#8221;)
<li>Contact information where potential clients can get more information or place an order
<p>The summary of data about your readers should include:</p>
<li>The number of absolute unique visitors to the site in a day, week or month (depending upon the length of ad packages you are selling)
<li>The percentage of those readers who live in your geographic coverage area (if you are a locally-focused website &#8211; this isn&#8217;t necessary if you are publishing a topical website)
<li>The average number of pageviews seen by readers in a day, week or month.
<li>The time spent on the site by the average visitor.<br />
<i>This information should be available from your site analytic stats. The information below would need to come from a random-sample readership survey.</i></p>
<li>The median household income of your readers
<li>The median age of your readers
<li>The percentage of readers who have interest in particular products or services
<li>The percentage of readers who have taken action after seeing an ad on a website. (After several months of running ads, resurvey and find the percentage who have taken action after seeing an ad on <i>your</i> website.)
<p>Some publishers are not comfortable placing their specific readership numbers and advertising rates on the Web for all (including competing publishers) to see. Personally, I&#8217;m not. But you are, go ahead and use more general data for your readership (e.g. &#8220;we reach an audience of tens of thousands of readers each month&#8230;&#8221;). But be sure to write on your as sales page that you do have more specific data and that you are willing to send it to a potential client, upon request.</p>
<p>As for your rate card, even if you do not publish the actual rates your charge, do include on your website a list of the ad packages available, including ad dimensions, formats and number of impressions available. Again, follow that with an e-mail address or phone number where potential advertisers can get the price of each package.</p>
<p>Your printed ad sales material should look professional, on high quality or glossy paper, and include all of the information I listed above. You may choose to print the material as a brochure, or on letter-sized sheets, which might be included in a printed folder with your site&#8217;s name and logo. Either way, I would attach a business card to the material when you deliver it. Use a local printer, or your own desktop publishing skills (if they are up to a professional level), to create  the material, and print enough copies to last you for a few months.</p>
<p><b>Step 8) Deliver your sales material</b></p>
<p>The first place to deliver your materials is on your own website. Post your ad sales page, and make sure that it is linked to in your site&#8217;s navigation, from every page on your site. I would also consider doing a front-page blog post or story alerting your readers to the new page, and the fact that you are now accepting ads. If people respond to that post, engage them. You might find client leads there, as well as reader concerns. You don&#8217;t want to create advertising that turns off your readers. That doesn&#8217;t serve you, or your advertisers. Whatever money you might make in the short term from such ads would come at the long-term expense of your business, the website. So listen to what your readers have to say, explain your point of view, and make changes to your plans, if necessary.</p>
<p>You might find that simply placing the ad sales material on your website is enough to get you an initial batch of leads. Work them before you do anything else. Ideally, they&#8217;ll contact you with orders. If they simply have questions, answer them. You want to build a business relationship with these potential clients, the same way you would build an information relationship with a potential source. Ask them about their needs, what they want in reaching potential customers, then tell them how you see your audience potentially helping them.</p>
<p>Okay, now what about approaching potential clients directly? Well, from looking at competing websites, you should have the names of their advertisers, who might be interesting in becoming yours, as well. If you are running a locally focused website, you can find potential clients looking at the outfield fences at Little League games, in the programs at performing arts events, and at sponsorship banners at local fairs and festivals. These are the business that are willing to support local enterprises, and therefore, most likely to support yours.</p>
<p>Go to a chamber of commerce or local merchants&#8217; meeting and meet people. If you are running a topic-focused website, you can travel to a trade show and walk the floor.</p>
<p>When you meet people at these events, introduce yourself as the publisher of your website, tell what your site covers, and how many readers you reach. Say that you are looking for advertisers and ask if you can give or send them your material. If you are walking the floor at a trade show, have your packets with you in bag and hand them one, along with your card. If you are at a local merchants&#8217; meeting, just exchange cards and ask for a time to call on them.</p>
<p><b>Step 9) Close the sale</b></p>
<p>When you speak with a potential client, don&#8217;t guarantee click-throughs, leads or sales. Don&#8217;t promise them anything that you cannot deliver. Simply promise them what you can deliver &#8211; ad impressions. Then tell the client what you&#8217;ve learned about your readers from your research.</p>
<p><b>No hard sell</b>: Don&#8217;t pressure a client into an ad that won&#8217;t for it. And don&#8217;t try to close a sale by promising something you cannot be certain of delivering. Both will destroy the relationship you are trying to build and prevent you from growing your advertising revenue in future months. Don&#8217;t fall into the &#8220;churn&#8221; trap that crippled so many newspapers. You want to sign advertisers who trust and respect you and will keep doing business with you in the future. You won&#8217;t bat 1.000 on that, but you want that percentage as high as you can get it.</p>
<p><b>Don&#8217;t sell your content; just the opportunity to reach your readers</b>: This is what concerns most journalists I&#8217;ve met who are thinking about selling ads on their sites. They fear that they will be compromising their editorial integrity. Well, you&#8217;re not selling that. You&#8217;re not even putting it on the table. You&#8217;re simply selling ad space.</p>
<p>Truth is, most smart advertisers don&#8217;t want you to sell your editorial content. They know that they do better with websites that offer good, solid, accurate content that readers will turn to again and again. Where they&#8217;ll that ad, again and again.</p>
<p>Still, some people are asking publishers to post favorable blog posts and articles in exchange for payment. I reject those folks when they come to me and I hope that you will, too. Besides, those advertisers don&#8217;t pay nearly as much as the ones who do want you to do your reporting job right.</p>
<p>Which leads me to&#8230;</p>
<p><b>Do appeal to their sense of community</b>: You are not some out-of-town corporation. You are a member of this community (whether it be physical or topical) and you are doing something with your website that helps build and sustain that community. Civic-minded businesses appreciate that. So remind them.</p>
<p>When you find a client who wants to sign, you will need a contract and an insertion order form. Often, you can handle both on one page. I&#8217;ve found plenty of good sample ad contracts and order forms to customize from <a href="http://www.uslegalforms.com">USLegalForms.com</a> or simply by Googling &#8220;sample ad contracts.&#8221; Then slot the ads using Google AdManager or OpenX or whatever ad management tool you&#8217;ve selected.</p>
<p>Once you have clients, sustain your relationship with them. Send them delivery and click statistics each month, along with your invoice. Give them a specific due date by which to pay and follow up. Consider a merchant account on PayPal or some other online service to enable credit card payments from clients.</p>
<p>And keep going to those trade shows and chamber of commerce meetings. Talk to clients about how their ads on your site are working for them. If you get some good testimonials, make sure to put them into your ad materials, both printed and on your website. The word of other advertisers can be your best tools to help land additional sales.</p>
<p>You deserve to be well paid for your good work. For many of us, landing advertising clients will be the way we get paid. So don&#8217;t be afraid to ask for them. You know how to now. Best wishes for your success as go do this.</p>
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		<title>The ethical journalist&#039;s guide to selling ads on a website: Part two</title>
		<link>http://www.ojr.org/the-ethical-journalists-guide-to-selling-ads-on-a-website-part-two/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-ethical-journalists-guide-to-selling-ads-on-a-website-part-two</link>
		<comments>http://www.ojr.org/the-ethical-journalists-guide-to-selling-ads-on-a-website-part-two/#comments</comments>
		<pubDate>Fri, 06 Feb 2009 13:22:14 +0000</pubDate>
		<dc:creator>Robert Niles</dc:creator>
				<category><![CDATA[Frontpage]]></category>
		<category><![CDATA[ad sales]]></category>
		<category><![CDATA[Entrepreneurial Journalism]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=1642</guid>
		<description><![CDATA[This is part two of a three-part series showing journalists how to sell advertisements on their websites. Last week, I urged you to select other news websites to examine and learn about their ad packages, including what those other publishers are charging for them. I also urged you to install traffic measurement tools on your [...]]]></description>
				<content:encoded><![CDATA[<p><i>This is part two of a three-part series showing journalists how to sell advertisements on their websites.</i></p>
<p><a href="http://www.www.ojr.org/ojr/people/robert/200901/1635/">Last week</a>, I urged you to select other news websites to examine and learn about their ad packages, including what those other publishers are charging for them. I also urged you to install traffic measurement tools on your site, if you hadn&#8217;t already, and to start testing various network ad slots within your site templates.</p>
<p>[Note: For this week's piece, I will assume that you've been using the Google AdSense ad network on your site, since that's the largest, and for many (though not all) publishers, the most lucrative "plug and play" ad network. If you've chosen to use a different ad network, just apply my references to AdSense to whatever network you are using.]</p>
<p><b>Step 4) Price your ad packages</b></p>
<p>Start by using the information AdSense collects for you to get a ballpark idea of what ads on your site might be worth to advertisers. You will need to create a &#8220;channel&#8221; within AdSense&#8217;s reporting interface and assign a unique channel to each ad slot that you create for your website. If you move an ad slot to a different position on the page, or change a position&#8217;s ad size, create a new channel to track it. Also create a &#8220;URL channel&#8221; for your site&#8217;s domain.</p>
<p>Then take a look at the CPM that each ad slot is earning. [Again, here's <a href="http://www.www.ojr.org/ojr/wiki/glossary/">OJR's glossary</a> if you need to know the definition of any of these acronyms.] The site-wide URL channel will allow you to track the site&#8217;s overall per-page CPM.</p>
<p>If that number looks real low, don&#8217;t worry. Remember, Google has taken a cut from what it charged each advertiser. And those ads were sold in a real-time auction by people looking for live leads, not folks whom you&#8217;ve sold on reaching your site&#8217;s specific readers. My rough calculation, drawn from personal experience, is that you can expect to sell ads directly to advertisers at a rate anywhere between two and six times the AdSense eCPM for the same ad slot.</p>
<p>Whether that figures turns out to be closer to 2 or closer to 6 will depend upon:</p>
<li>What percentage of advertisers in your site&#8217;s target market are using AdSense. (The higher that percentage is, the lower the mark-up you can expect.)
<li>The relationship you develop with your future advertisers. (The stronger you can make a case for the value of your readers, the higher a mark-up you can expect.)
<p>What should you charge when you start? Don&#8217;t go for two times the AdSense CPM. You do not want to leave money on the table if it is there. You&#8217;ll find it much more difficult to raise rates than to cut them, and retain your advertisers. Generally, the only time you can get away with a price increase is when you&#8217;ve sold out your inventory and are turning away advertisers.</p>
<p>Let&#8217;s start, instead, with the six times AdSense figure. How does that compare with the CPM being charged by those other websites you examined? Is your figure competitive with their rates? If so, go with that. If it&#8217;s too high, lower it to a figure that you believe will be competitive. But don&#8217;t undercut the market by too much. (See my rationale above about raising prices.)</p>
<p>Now that you have a CPM rate for each ad slot on your site, it&#8217;s time to put them into packages. I&#8217;ve found it much easier to &#8220;sell&#8221; and advertiser, and to close the sale, when you offer a limited set of ad options. Don&#8217;t just give them a CPM rate and leave them to do the math on how much the want to spend, for how many ads.</p>
<p>On my personal sites, we sell ad packages for $100, $250, $500 and $1,000. Those price points get advertisers a fixed number of ads, at our various CPMs. Having a fixed set of defined packages makes your rate card easier for advertisers to comprehend, and will help you to better track your billing and payments.</p>
<p><b>Step 5) Reality-check time</b></p>
<p>Now you&#8217;ve got some numbers &#8211; how much you are earning from each ad slot from AdSense, as well as how much you would charge for each ad slot through direct sales.</p>
<p>Let&#8217;s put those numbers into reality: your financial reality. How much money do you need to earn from this site each month to make it viable? Sum up the expenses that the site&#8217;s revenue needs to cover: Hosting charges, reporting expenses, business fees, your wages, etc. Now divide that figure by the number of page views AdSense said your site served.</p>
<p>Multiply that number by 1,000 and you&#8217;ve got your target page CPM. That&#8217;s the amount of money that your site needs to earn to for you to cover your expenses and make the living you want.</p>
<p>How&#8217;s that number compare with your current page CPM from AdSense? How does it compare with your retail CPM that you just decided to charge your advertisers?</p>
<p>If your current AdSense page CPM is more than half of your target per-page CPM, congratulations. You might not need to learn about direct ad sales, after all. You might be able to make your site financially viable by putting some extra effort into boosting traffic through posting more frequently, creating more &#8220;evergreen&#8221; content and better SEO, with the expectation that greater traffic could raise your AdSense revenue. If you are more comfortable going that route than moving immediately into direct ad sales, try that first. This article will remain here, if you decide to give direct sales a try in the future.</p>
<p>If your target page CPM is between two and six times your current AdSense per-page CPM, then direct ad sales might be able to bring your site up to viability. Skip ahead to step three and hang in there.</p>
<p>If your target page CPM lies between six and 12 times your current AdSense CPM, you&#8217;re going to need to take both routes. You&#8217;ll need to boost your traffic, using those methods I just mentioned, as well as pursue direct ad sales. No worries, though, other publishers have done this and made it work.</p>
<p>What if your target page CPM is more than 12 times what you are making per page on AdSense? Now it&#8217;s gut-check time. A gap that wide between your needs and current reality is telling you something that you need to hear, however unpleasant that may be. Are you targeting an audience that actually exists insignificant numbers? Are you providing content of value to that audience? Are your pages coded efficiently, so that search engines can find a properly index your content, or do you need to learn about search engine optimization (SEO)?</p>
<p>I&#8217;d suggest working to improve the AdSense page CPM of your site before proceeding to direct ad sales. Read up on SEO (click the <a href="http://www.www.ojr.org/archive.cfm?topic=website%20design">website design</a> and <a href="http://www.www.ojr.org/archive.cfm?topic=usability">usability</a> links in OJR&#8217;s archives to start). Try <a href="http://10000words.net/">10,000 Words</a>, <a href="http://www.alistapart.com/">A List Apart</a> and <a href="http://www.webmasterworld.com/">Webmaster World</a> for more tips. Sharpen the focus on each page and talk with people in your community, offline, to see if your site is heading in the right direction to engage readers.</p>
<p>Or, maybe, you need to be more conservative about your expenses. Drop the freelance or outside help and plan to do more on your own. Or, look for less expensive hosting or how to cut other expenses.</p>
<p>Once you&#8217;ve got the AdSense page CPM within that 12:1 ratio with your target page CPM, then you&#8217;re ready to proceed.</p>
<p><b>Step 6) Readership survey</b></p>
<p>You&#8217;ve got market data, a rate card, and you&#8217;ve passed the reality check. But there&#8217;s one more step to be taken before soliciting your first sale. You need a compelling portrait of your readers to take to potential advertisers.</p>
<p>That portrait is a readership survey. Your website analytics will provide much of the data, including:</p>
<li>Number of readers (absolute unique visitors) in a month/week/day
<li>Number of pageviews in a month/week/day
<li>Time spent on site by each reader
<li><a href="http://www.robertniles.com/stats/median.shtml">Median number</a> of visits to the site by a visitor each month/week
<li>Geographic distribution of readers (especially important for local-focused websites).
<p>But you need more, including:</p>
<li>Median household income
<li>Median age of readers
<li>How likely readers are to act on an ad seen on the site
<p>And possibly:</p>
<li>Whether reader has school-aged children in household
<li>Ethnicity of readers
<li>Education level of readers
<li>Other information about your readers&#8217; habits that might be interest to advertisers
<p>The easiest way to collect this addition demographic information about your readers to sign up for the <a href="http://www.blogreaderproject.com/">Blog Reader Project survey</a> and to direct your readers to fill it out. You&#8217;ll see links to these surveys from time to time on many top blogs, including Talking Points Memo and DailyKos.</p>
<p>You don&#8217;t need to know about technology, beyond including a tracking code on your page and directing your readers to a link. The Blog Readership Project will track the data and report it back to you.</p>
<p>The problem with this data is that it is self-selected. Ideally, you want a <a href="http://www.robertniles.com/stats/sample.shtml">random-sample</a> survey of your readers. <a href="http://www.quantcast.com/">Quantcast</a> provides some random-sample data for sites its tracks (log in to your Quantcast user account to see it), but for most sites, the sample&#8217;s just too small to be accurate.</p>
<p>You can create a readership survey using SurveyMonkey or some other online tool. (The format of the Blog Reader Project&#8217;s <i>survey</i> is fine, if you&#8217;d like to use that as a model.) But how to get the random sample?</p>
<p>I&#8217;m sorry, but I haven&#8217;t found a non-techie way to do this yet. (And if an OJR reader knows of one, pleas respond in the comments, or by clicking my byline and e-mailing me.) Here&#8217;s how I do it [warning, geek talk ahead!]:</p>
<p>Start by figuring out how many completed surveys we need. Let&#8217;s shoot for 400, which would give us a margin of error around five percent. Not great, but acceptable. If we assume that 10 percent of the people we ask will complete the survey, we need to ask 4,000 people to take it.</p>
<p>We should conduct the survey over a week, as not to skew the results toward readers who visit only during workdays, or evenings, or weekends. So you need to look up how many absolute unique visitors your site gets in a typical week. Divide 4,000 by that number, and that&#8217;s the probability that your should ask a given reader to take the survey.</p>
<p>We&#8217;ll use cookies to determine who gets the survey invite. If you know how to program within your publishing system, you can do this. If not, you can&#8217;t. And if you have fewer than 4,000 readers a week, you might as well just direct readers to the Blog Readership Survey anyway.</p>
<p>If you can program, though, use a random number generator. If the probability of getting an invite is .15, for example, generate a number between one and 100. If the random number is between 1 and 15, set the survey cookie to &#8220;invite.&#8221; If not, set the survey cookie to &#8220;no.&#8221;</p>
<p>Place a section in the site&#8217;s template to display the survey invitation. (I&#8217;d put it at the top of the center editorial column.) Check for the presence of the invite cookie. If it is not there, set it, using the random number generator. If the cookie is present, and the cookie reads &#8220;invite,&#8221; show the invitation link. (e.g. &#8220;Please help us to continue publishing this site by taking a short, anonymous reader survey&#8221; or something like that.) If the cookie reads &#8220;no,&#8221; don&#8217;t show the link.</p>
<p>Once an invited reader completes the survey, reset the survey cookie to &#8220;no.&#8221; Otherwise, keep it as is, showing the selected reader the invitation on every page until he or she completes the survey, or the week is over.</p>
<p>Next week, I&#8217;ll write about what to do with this data and how you can use it to start making ad sales.</p>
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		<title>The ethical journalist&#039;s guide to selling ads on a website: Part one</title>
		<link>http://www.ojr.org/the-ethical-journalists-guide-to-selling-ads-on-a-website-part-one/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-ethical-journalists-guide-to-selling-ads-on-a-website-part-one</link>
		<comments>http://www.ojr.org/the-ethical-journalists-guide-to-selling-ads-on-a-website-part-one/#comments</comments>
		<pubDate>Fri, 30 Jan 2009 11:17:16 +0000</pubDate>
		<dc:creator>Robert Niles</dc:creator>
				<category><![CDATA[Frontpage]]></category>
		<category><![CDATA[ad sales]]></category>
		<category><![CDATA[Entrepreneurial Journalism]]></category>

		<guid isPermaLink="false">http://www.ojr.org/?p=1635</guid>
		<description><![CDATA[The reaction to my piece two weeks ago illustrates that the idea of a reporter selling ads on his or her website remains a troubling one for many would-be online publishers. So I decided to present a step-by-step guide describing how a journalist can sell ads without compromising his or her ability to report accurately. [...]]]></description>
				<content:encoded><![CDATA[<p>The reaction to <a href="http://www.www.ojr.org/ojr/people/robert/200901/1623/">my piece two weeks ago</a> illustrates that the idea of a reporter selling ads on his or her website remains a troubling one for many would-be online publishers. So I decided to present a step-by-step guide describing how a journalist can sell ads without compromising his or her ability to report accurately.</p>
<p><b>Step 1) Commit to learning about ad sales with same dedication you brought to learning about reporting.</b></p>
<p>When you start your own website, you no longer are merely a reporter. You&#8217;ve become a publisher, with all the additional duties that this position requires. In the highly competitive marketplace of online publishing, you must succeed in each of those areas if you site is to be successful. (Relevant cliche: &#8220;A chain is only as strong as its weakest link.&#8221;) So you must commit to learning about your content management system, cultivating and inspiring your readership, recording and managing your expenses&#8230; and earning money from your site.</p>
<p>As I have thought about my experience with my personal websites, I kept coming back to my experience working at Walt Disney World. As an undergraduate at Northwestern, I worked at Disney during my school breaks, running rides at the Magic Kingdom theme park. (Yes, that&#8217;s how I got into running a theme park website.) Disney trained its employees that, even though they had specific assigned responsibilities for their position, their <i>job</i> was to ensure that the park&#8217;s guests were comfortably enjoying their visit.</p>
<p>That meant you were supposed to do whatever you needed to do, not only to fulfill your assigned responsibilities, but to support the overall &#8220;show&#8221; at the park and to help the guests in your area. If you saw trash on the ground, you&#8217;d clean it up. If a guest was lost, you walked them toward their destination and directed them the rest of the way. If someone looked grumpy, you&#8217;d make eye contact, smile, and gently try to engage them in friendly conversation.</p>
<p>That&#8217;s the attitude you need to bring to online publishing: Do whatever you need to do to make your site succeed, however you choose to define success. Now, at Disney, we couldn&#8217;t abandon our core responsibilities to float around the park as a roving concierge. I still had to drive a raft across a river, load a Pirate boat or push the button to start the singing bears &#8211; whatever my shift was at the moment. Nor can you abandon your core responsibility to report accurately and honestly on your chosen beat. You&#8217;ve got to find a way to do it all.</p>
<p>Fortunately, you are not the first journalist to face this challenge. Many others have started websites with great content and are earning money doing it.</p>
<p><b>Step 2) Learn about the market.</b></p>
<p>So your first assignment (and, yes, I&#8217;m assigning homework here), is to find five ad-supported websites you admire and learn how they handle their advertising. Get their rate cards and ad order forms. Find their readership profiles. Learn about how they manage ads, both now and when they first started publishing.</p>
<p>Maybe you can find that information online by clicking around their websites. Maybe you&#8217;ll have to send some e-mails and make some calls. Either way, you need to see the specifics of how other sites are soliciting and processing ads to help you understand how it is done.</p>
<p>Here&#8217;s what I want you to look for: What, exactly, are these sites selling? What ad sizes, positions and packages are available? How much do they charge? What restrictions do they place upon what can be bought, not just technical restrictions (e.g. no &#8220;pop-up&#8221; ads) but market restrictions as well (e.g. no &#8220;adult&#8221; ads, etc.)</p>
<p>Unfortunately (IMO), some sites do sell content, writing laudatory blog posts for payment, selling unmarked text links within articles, and the like. But you can find many solid websites that don&#8217;t engage in such un-journalistic behavior, and sell only <i>access</i> to their readers through assigned advertising blocks on their pages.</p>
<p>Ultimately, that is what the ethical ad-supported news publication sells to its advertisers: the opportunity to reach the publication&#8217;s readers through ad space on a page (or ad time during a broadcast). You&#8217;re selling your <i>readers</i>, not your content. But to do that effectively, you need to know what you are selling: You need to know about your readers.</p>
<p><b>Step 3) Learn about your readers.</b></p>
<p>If you haven&#8217;t done so already, go get the <a href="http://www.google.com/analytics/">Google Analytics</a> tracking code, as well as the code from <a href="http://www.quantcast.com/">Quantcast</a>, and install them on your website&#8217;s templates. These services will track your site&#8217;s readership and give you loads of great data about the number of readers you&#8217;re attracting, from where they are coming to you, and what they are doing on your site. Quantcast also will tell you where your site ranks relative to other websites that it tracks (including, potentially, some of your competitors.)</p>
<p>You&#8217;ll need to know how many absolute unique visitors your site attractions each day, week and month. You&#8217;ll need to know how many pageviews your site serves each day and each month. And you should know how long each visitor to your site stays on the site, and what percentage of visitors come from your local area (if it is a geographically-targeted website) as well as elsewhere from within and outside your country. (If you have questions about the terms I&#8217;m using, read OJR&#8217;s <a href="http://www.www.ojr.org/ojr/wiki/glossary/">online publishing glossary</a>.)</p>
<p>The Google Analytics data can tell you that, and more. Do not trust the stats reporting program that came with your Web hosting account, unless you&#8217;ve configured it to filter out all automated agents, such as search engine spiders. Automated agents can account for 90 percent of a website&#8217;s server traffic. You want to report how many <i>people</i> are reading your website, not how many bots.</p>
<p>Not only do you need to know about the number and location of your readers, you need to know how they respond to ads. That&#8217;s why I encourage online publishers to start with an ad network such as Google AdSense before they attempt to solicit sales directly from advertisers. You need to gather some basic information about which ad formats work best in what positions on your page before you go to would-be advertisers.</p>
<p>The Internet Advertising Bureau <a href="http://www.iab.net/standards/uap/index.asp">has designated four ad formats</a> as its &#8220;universal ad package&#8221;:</p>
<li>160 x 600  Wide Skyscraper
<li>728 x 90  Leaderboard
<li>300 x 250 Medium Rectangle
<li>180 x 150  Rectangle<br />
I suggest that you should limit your experimenting to these ad formats, since they account for the vast majority of ad placements on the Web. You don&#8217;t want to ask a would-be advertiser to create a custom ad size for your site, when they might have ads ready to go in one of these sizes. That just increases the cost (in time and effort) for that potential client to advertise on your site.</p>
<p>Learn how ads have performed in specific situations on other websites by looking at <a href="https://www.google.com/adsense/support/bin/answer.py?hl=en&#038;answer=17954">Google&#8217;s eyetracking &#8220;heat map&#8221; for online ad placement</a>, as well as its <a href="https://www.google.com/adsense/support/bin/static.py?page=tips.html">tips for AdSense implementation</a>.</p>
<p>You&#8217;ll note that I am writing under the assumption that you already have a site up and attracting readers. I think that you&#8217;ll find it darn near impossible to sell advertisers on reaching your readers if you do not have any readers yet, and haven&#8217;t established a track record of attracting readers in the past. That&#8217;s why it is so important that you start your website <i>before</i> you need the income from it. Start while you still have another &#8220;day&#8221; job, ideally, or else you&#8217;ll need to rely on financial support from another source (such as a spouse, savings or investors) while your build a readership that you can take to advertisers.</p>
<p>You might also note that I haven&#8217;t written a thing yet about actually approaching a potential advertiser and asking for a sale. (That&#8217;s what I&#8217;ll write about next week, in part two.) An ethical journalist-entrepreneur must do a substantial amount of reporting, about his or her readers and his or her market <i>before</i> he or she even thinks about asking for or accepting a sale. You&#8217;ve got work to do now. Go do it.</p>
<p>I&#8217;ll see you back here next week.</p>
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