The pros and cons of newspapers partnering with 'citizen journalism' networks

Bleacher Report, which calls itself “the Web’s largest sports network powered by citizen sportswriters,” made a big breakthrough for itself on Feb. 22… and the citizen journalism movement.

The company announced it was beginning a partnership with Hearst to introduce local online editions in the newspaper publisher’s four largest markets, including San Francisco Chronicle’s SFGate, the Houston’s Chronicle’s Chron.com, the San Antonio Express-News’ MySan Antonio.com, and Seattlepi.com. Essentially, headlines will be pulled into the main sports page, highlighting local content from Bleacher Report’s citizen journalists.

For the newspapers involved, the partnership represents an extra stream of advertising revenue and, most importantly, a commitment to increasing coverage of local sports.

In many ways, the success or failure of this partnership will help determine whether citizen journalism is the “integral piece,” as cited by many experts, that will help newspapers both survive and prosper in the current media landscape.

Sports pages are a particularly excellent venue for this test. They lure the coveted young and middle-aged demographic who are passionate and vocal about their favorite teams and favorite sports … and more than willing to provide their written opinions for free.

While citizen journalists such as these might look, think and act like paid, professional journos, they’re not – at least in the traditional sense – and not just in the salary department.

Indiana University journalism professor David Weaver doesn’t even think citizen journalists should be the correct term in this discussion. “Citizen communicators” would be better, he says, because “without the training and education that most journalists have, most citizens cannot qualify as journalists.”

In a project conducted by OurBlook.com, Prof. Weaver and other experts around the country shared their thoughts on the pros and cons of citizen journalism, and its possible role helping newspapers. Here are some comments.

The Positive

“The newspapers that survive will be the ones that make the most of the benefits of the online world. Citizen journalism can in many cases provide free content and the internet provides the ability to reach a much larger audience. The old media that combine their resources with the advantages of new media will thrive. The old media that try to cling to their old methods of doing things will die.” — Derek Clark, who runs GeekPolitics.com.

“Probably some events get reported by citizen journalists that would not be reported without them. Reporters can’t be everywhere and cannot know about all events taking place in their communities. In that sense, citizen journalism may help to broaden the
kind of events that are reported.” — Prof. David Weaver.

“With smaller staffs chasing fewer stories, citizen journalists could help local papers keep a broader mix of stories and community reporting in front of readers. Citizen journalism can be a powerful tool for reporting hyperlocal news (news that is specific to one community) because people care about their community and have a hunger for finding out what is going on.” — Thom Clark, president of the Community Media Workshop in Chicago.

“Are you a local newspaper? 90 percent-plus of your income from print adverts targeted at people in the area? Then you should be looking for the local citizen journalists who sit
next to their police scanner and report on the drug busts and local fires. Assume you will have to invest in improving their writing skills, be relaxed about them publishing elsewhere, and pay them enough money to make it worth their while to give you first option on material.” — Brian McNeil, pioneering Wikinews journalist.

“Citizen journalism can help local newspapers survive by making them a more interactive product. Readers who post comments, articles and photos on their local newspaper’s web site might feel a stronger connection to the paper and be more likely to read the print version and the online version of the paper.” — Larry Atkins, adjunct professor of journalism in Arcadia University’s English, Communications and Theatre Department.

The Negative

“I don’t think citizen journalism should dominate or even play a minor role in the operation of mainstream newspapers. I’m sure there is a place for it … a valuable place … in alternative media. I think it’s been the mainstream newspaper industry’s embrace of new editorial formulas and approaches that has been leading to its demise (although) my opinion runs contrary to what most inside and outside the industry believe.” –Adam Stone, publisher of Examiner community newspapers in Putnam and Westchester counties.

“[Citizen communicators] are best at reporting breaking events, and not likely to be very helpful for in-depth, analytical or investigative reporting.” — Prof. Weaver

“Newspapers are brands that bestow credibility, authority, gravitas on their content. I don’t think ‘citizen journalism’ (is there agreement on what this term even means?) can sustain the type of reporting that produces Pulitzer prize winning pieces.” — Richard Roher, president of Roher Public Relations.

“Local newspapers should not rely on citizen journalists to help them survive. Most citizen journalists are not paid anything for their work and lack the motivation to help a for-profit entity continue to make a profit. Citizens cannot and should not be viewed as free labor.” — Dr. Kristen Johnson, assistant professor, Department of Communications, Elizabethtown College, Pa., who has authored several papers on citizen journalism.

Gerry Storch is editor/administrator of www.ourblook.com , a media analysis/public issues discussion site that bridges the gap between a blog and a book. He has been a feature writer with the Detroit News and Miami Herald, Accent section editor and newsroom investigative team leader with the News, and sports editor and business editor for Gannett News Service. He holds a B.A. in political science and M.A. in journalism, both from the University of Michigan.

How thankful are you for your role in journalism today?

Here’s my shout-out to all you fellow journalists, working today instead of hitting the malls, sleeping in or lounging on the couch, like the rest of America today.

(Okay, I suppose some of you have been assigned to covering folks at the mall, but still….)

Allow me to turn things over to you today. How are you feeling about your journalism career, as the first decade of the 21st century moves toward its finish? How thankful are you for your role in journalism today?

Me? I’ve been on my own for going on 18 months now, and am throughly enjoying the adventure, though the lack of a constant paycheck (and employer-paid retirement or health benefits for my family) cranks up the stress some months.

But how much security would I have now working in a newsroom? Not so much, I’m afraid. At least by working on my own, I can exert more control over my future, building an audience, soliciting advertisers, and working new income opportunities. I’m not dependent upon a boss figuring out those new revenue opportunities, or a corporate board freaking out about its ROI. My life, and career, are on me, alone, and given how much bad management’s out there in this field today – that might be the most secure position to be in.

I’d love to hear where OJR readers are, and what you think. Please answer the poll question above by clicking on the situation closest to yours’, and then leave a thought in the comments. (Please also note that comments are held for review before being posted live to the site, no thanks to the spammers who seem to think this a lucrative place to post.)

Thank you for your ongoing support of OJR, and have a wonderful holiday season!

Wanted: Less rhetoric, more critical thinking about 'The Reconstruction of American Journalism'

The new report “The Reconstruction of American Journalism” by Leonard Downie Jr. and Michael Schudson is one more example of what what’s wrong with the debate about the future of journalism. The Columbia Journalism School-sponsored report shovels out overviews, conclusions and recommendations by the pound, but with barely a few grams’ worth of critical thinking. Jan Schaffer, in her reaction to Downie and Schudson, said it best: “Darts for the mile-high, inch-deep reportage.” Schaffer, who is executive director of American University’s J-Lab: The Institute for Interactive Journalism and Pulitzer Prize-winning former reporter and business editor at the Philadelphia Inquirer, zeroes in on the report’s fatal weakness:

“If we really want to reconstruct American journalism, we need to look at more than the supply side; we need to explore the demand side, too. We need to start paying attention to the trail of clues in the new media ecosystem and follow those ‘breadcrumbs.’ What ailing industry would look for a fix that only thinks of ‘us,’ the news suppliers, and not ‘them,’ the news consumers? I don’t hear from any of those consumers in this report.”

Alan D. Mutter, whose Reflections of a Newsosaur blog, provides a good share of the small amount of rigorous, economic-centered thinking that’s gone into the journalism crisis, also gave a mostly scathing review to “The Reconstruction of American Journalism.”

Downie and Schudson come to their drastic recommendation of a “National Fund for Local News” using the kind of sleeves-rolled-up but shallow analysis that typically informs newspaper editorials on big issues (e.g., health care reform and the U.S. role in Afghanistan) A typical sentence from the report: “With appropriate safeguards, a Fund for Local News would play a significant role in the reconstruction of American journalism.” What are “appropriate” safeguards? What are the con’s as well as the pro’s of letting the federal government, through funding decisions that are made by appointed “national boards” and “state councils,” “play a significant role in the reconstruction of American journalism”?

Downie and Schudson focus, appropriately, on the threat of continued editorial staff downsizing to journalism’s “‘accountability reporting that often comes out of beat coverage and targets those who have power and influence in our lives—not only governmental bodies, but businesses and educational and cultural institutions.’” But creating a spider-web-like network of grant-dispensing boards sets the stage for all kinds of abuses that, ironically, would provide fodder for accountability reporting.

Missing from the Downie-Schudson report are the basic elements of critical thinking:

  • Digging for causes instead of reacting to symptoms.
  • Measuring as well as marshaling evidence.
  • Recognizing all the stakeholders.
  • Asking “why” questions.
  • Testing conclusions and recommendations.

Perhaps it’s unfair to hammer the Downie-Schudson report too hard. It’s symptomatic of what passes for analysis of the crisis in American journalism. We get too much rhetoric. The rhetoric is often well phrased – after all, it’s usually written by journalists – but we don’t need more rhetoric, however polished it may be. What we need is more case-method and other critical examination. Journalist/teacher/consultant Jane Stevens pointed the way with her studies of three community sitesCapitolSeattle.com, QuincyNews.org and WestSeattleBlog.com. Stevens and her co-author Mark Poepsel, a University of Missouri School of Journalism PhD candidate, take a close look at what the sites are doing on the journalistic, community and revenue fronts. The studies, if they are expanded to other websites, may lead to a flexible business model that can be tailored to work in a variety of communities – without federal money being doled out by national and state boards packed with patronage appointees.

(Stevens, by the way, gives Newsweek a well-deserved whack for its recent superficial take on the future of community journalism, which came to optimistic conclusions, but for the wrong reasons.)

Maybe the Downie-Schudson report will provoke enough tough reactions – on top of Schaffer’s and Mutter’s – that, cumulatively, will prod journalism’s practitioners and thinkers finally to start thinking critically about a crisis that won’t be solved with rhetoric, no matter how elegantly and urgently it’s framed.