Lessons from 'Talking Points Memo' and the U.S. attorney scandal

Three weeks ago, I challenged the accusation that blogs are a parasite on traditional news media, quoting sources who cited examples of blogs that have done significant original reporting. This past week, one of my favorite blogs, Joshua Marshall’s Talking Points Memo, earned plaudits for its work in uncovering and illuminating the latest Bush administration scandal — the partisan firing of several U.S. attorneys.

I fess up — I’d planned a feature on TPM’s pursuit of this story as well. But since CJR, Eric Alterman and the LA Times have beat me to that reporting, I will leave you those links, and proceed with the conclusions I’ve drawn from Marshall’s example.

Other journalists are your allies, not your enemies

Marshall and his staff broke quite a few “scoops” in their months-long investigation into the firings, which was reported on TPM and its sister site TPMMuckraker.com. But they shed much light on the emerging scandal by stitching together reporting from local journalists as well.

TPM Media reporters gathered information by working phones, swapping e-mails and searching documents as well as following reporting from San Diego’s Union-Tribune and North County Times, the Arkansas Democrat-Gazette and McClatchy’s Washington bureau covering the firings of respected local U.S. Attorneys and their replacement with Bush administration loyalists.

Years of publishing as near-monopolies have left U.S. newsrooms isolated, looking within for resources to report stories. Work by others covering the same beat is viewed with suspicion, and rarely credited. Now, the Internet has enabled countless new competitors to move in on those beats. For many journalists, the gut reaction is to retreat farther, to decry “bloggers” and distrust anything they write.

But Marshall and those like him reveal the irony of online news competition. Success lies not in fighting competing voices, but in embracing them. With more voices reporting, journalists now can reveal a more complete and accurate truth for their readers.

Important stories need clear narratives

Bouncing a political story around the “A” section from day to day keeps all but the hardest political junkies from following it. Newspapers do a reasonable job of formatting stories into topical sections and anchoring a few recurring features to the same position in the paper on a regular basis. But ongoing daily stories often bounce from page to page within their section, presented under an ever-changing variety of heads and with few design elements to tie the stories together, helping sustain the narrative from day to day.

Reading Marshall’s TPM reminds me not so much of reading the New York Times, but of listening to a frill-free network newscast. You’ve got your trusted voice (Marshall) leading you through a linear narrative of the day’s most important work from his company’s staff (plus other sources, see point above). With effective use of voice and hyperlinking, Marshall is able to draw new readers into the story, allowing them to catch up, while keeping the narrative moving for long-time followers.

Newspapers do a lousy of job of sustaining narratives. Broadcast’s always whipped print on that front, and now blogs such as TPM can combine the best of both worlds, providing print’s depth with broadcast’s voice and narrative.

Get people talking about your story, to keep it alive

TPM has long linked to other bloggers from its home page. It publishes RSS feeds. Marshall created a companion site, TPM Cafe, to provide a social gathering place for readers to share news and opinion with one another, building reader loyalty to the site. Marshall has worked hard over the years to develop respect, and incoming links, from other popular liberal and center-left bloggers. TPM even has a Facebook group for its fans.

All these actions helped make TPM part of a larger online community, which paid off with links to and discussions of its content, creating the echo chamber that helps sustain TPM’s narratives. Other news organizations can do the same. Link to other writers whom you respect. Converse with them, through your pages. Create online social networking opportunities for your readers, so they’ll stay longer on your site, and spread the word when they click elsewhere. Couple those efforts with the clearer narratives that the blog format enables, and you can keep your reporting in the front of readers’ minds longer, giving it the chance to catch fire.

If you break a scandal, and nobody reads it, is your story really news? The local papers that TPM cited faced that problem. Without an echo chamber to repeat and amplify the story, even the toughest original reporting has a hard time getting widespread public attention. Decades of operating as near monopolies have atrophied many newspapers’ ability to build buzz. Bloggers, with no brand names to rest upon, simply work harder at it.

Forget “balance.” Go find the truth

Don’t insult your readers by balancing factual reporting with “cover your rear” lies. If someone in the government is abusing his power, stand up for the public and call out the offender with your reporting. And don’t let a bunch of smug, insider “know-it-alls” knock you down.

Time magazine’s Washington bureau chief, Jay Carney, mocked TPM’s reporting as a partisan conspiracy theory. The L.A. Times editorial page, which these days reads more and more like a reprint of the right-leaning Reason magazine, also pooh-poohed the emerging scandal, in a Jan. 26 editorial. (To his credit, Carney’s backtracked and recently lauded TPM’s work.)

Marshall’s crew is a throwback to an earlier age, when columnists on the Washington beat worked harder at reporting than at spin. Which makes ironic the main site’s name, “Talking Points Memo” — a D.C. insider term for papers circulated to help officials and lobbyists better spin the news their way. The sister site’s name, TPM Muckraker, better reflects the work Marshall’s team does.

It’s bad in the White House

But that’s the perfect time to go rake some muck. Why should Josh Marshall’s crew be the only ones?

Helping readers become watchdogs

Just as news organizations can harness the power of grassroots journalism to extend their newsroom’s reporting capabilities, interest groups, corporations and watchdog groups can use distributed reader-driven reporting networks to gather and publish news online, as well.

Ellen Miller is the executive director of the Sunlight Foundation, a Washington-based watchdog group that’s using grassroots reporting techniques to cover the U.S. Federal government. She spoke by phone with OJR about the foundation and the promise of citizen reporting.

OJR: Tell me about the Sunlight Foundation, and what you’re set up to do.

Miller: The Sunlight Foundation was created out of the desire to stimulate more investigative attention to what goes on in Congress, by both citizens, bloggers, and journalists. With the idea of making more resources more easily available. And stimulating a kind of environment where looking into what members of Congress are doing on a daily basis becomes sort of a norm. To that end, we’ve created a number of interactive projects for, particularly, citizens. One is a Congresspedia, where people are invited to contribute to a Web-based, wiki encyclopedia online. We’ve created online tutorials for people about the issue of money and politics. And we’re doing some distributed reporting, where we ask citizens to go out and report back to us what members are doing – for example, on earmarks. We’ve also given a number of grants, to organizations to digitize information, which should be digitized by members of Congress, but is not, lie personal financial disclosure information, information about lobbyists — what lobbyists file, who’s lobbying whom and how much they’re spending on it all. And so those are just a few projects.

We’re also creating a laboratory. We’re calling it Sunlight Labs. Which will be our attempt to stimulate the mashing of data and information so that with one click, you can do your research on a corporation or an individual or a labor union, or member of Congress. So, we’re very information-oriented. Going to age-old wisdom of Justice Brandeis, which is, sunlight is said to be the best of disinfectants. In part, because a journalist has said to us – you know, they – members of Congress do what they do because they can get away with it.

OJR: How did the Foundation get put together? What are your major sources of funding?

Miller: We have one major source of funding at the moment. It comes from a fellow by the name of Mike Klein. He’s a long time Washington businessman and lawyer. And he and I met in September, and just found we had this sort of mutual interest. And we met with a lot of people on this topic of, how do you create more investigative attention in Congress? And we came up with a number of ideas, which we have rolled into the Sunlight Foundation. And he is providing the initial funding for it.

OJR: Tell me a little bit more about what you’re trying to accomplish with the idea of citizen reporting, having non-journalist readers out there going in and collecting information for you.

Miller: Well, we were intrigued by the world of citizen journalism, and the various experiments that have been going on in the last few years. And we think in some areas, the citizens know a heck of a lot more about what’s going on than we do here in Washington. For example, our first distributed reporting assignment, which is actually on the board, on our website right now, under the Assignment Desk feature – asks members of the public to go to their members websites, or read their franked mail, and tell us what they’re bragging about in terms of earmarks. We in Washington don’t see that kind of literature. I don’t think most journalists do, either, unless they actually live in the districts where this franked mail goes out. Another example is in the transportation appropriations bill, [where] there are 100 or so examples of lane-widening amendments, which are all sort of obtusely described, like the intersection of US-22 and Highway 15. And so we’re thinking about maybe asking citizens to go out to those intersections in their district. And tell us what’s going on, so we can have a better sense of why Congress is footing the bill to widen roads.

OJR: How are you going about recruiting these citizens to participate in these efforts?

Miller: It’s all part of the notion of trying to build a readership for the Sunlight Foundation. We will be linking to other bloggers who have bigger lists than ours, and we’ll be trying to build – you know, an interest in this kind of citizen journalism. Sort of really, literally, byte by byte. At the moment, we’d had some fledgling interest. But that’s because we have fairly a fledgling readership. But citizen journalism – and our mentor has been Dan Gillmor. Is a growing field. And we expect to draw a fair amount of attention to this, in fairly short order.

OJR: What were your models in setting this up?

Miller: Well, I think it’s fair to say that there were lots of models. There is no single organization that does what Sunlight does. We’re half-grantmaker, and half-programmatic. So, we’ve taken our lessons from a lot of people, really. I don’t know if they’re quite models. Number one, recognizing the incredible potential that the new technology provides to us, to digitize information. And so, the Center for Responsive Politics has really been the premiere group that has taken information and made it digitally available. And so, when we find a group like CRP, that’s already doing terrific stuff, we will fund them to take and create new data bases. So, that’s one model, if you will. The world of citizen journalism, we’ve been looking at what Dan Gilmore has done over at Bayosphere. We’re fascinated by the revolutionary and galvanizing power of the Internet. So, in a non-political way, we’re huge admirers of what Moveon has done to create a community of people who care about certain things. Although we are nonpolitical. We stress that. But it has given a way to engage citizens that never were previously possible. And so, that’s a very powerful model for us.

In terms of the blogging world, we’ve created three new blogs. Because the world needed new blogs. [Laughs.] But – you know, we’ve been looking at people like Josh Marshall, who does a terrific investigative effort over at Talking Point Memo. But also, his new TPM Muckraker add-on to that. That’s certainly been a model for our Under the Influence blog, which Bill Allison writes. We’re doing online tutorials, using some of the technology called Streamcasting. That is also a very exciting new development. So, lots of models to bring together – try to fill in missing pieces of information, try to create new information where none exists in digital form. And try to bring Congress – you know, into the new century.

OJR: Tell me a little bit about the online tutorials, and the screencasting.

Miller: Well, you can see it there on the left hand side of our home page. It’s a new technology called screencasting. The purpose of which is to educate the viewers about the influence and role of money in politics. Not just campaign contributions, but money and politics, through a tutorial. So, the first one was about prescription drug prices. The second one is about defense contracting. Pretty simple, pretty straightforward. Designed to be something that anybody could follow.

OJR: But it’s not just read-along text. There’s an audiovisual component to it.

Miller: Oh, no, no, no. It’s video and visual. So, you should check it out. It’s really very cool.

OJR: Let’s talk about the Sunlight Lab for a minute, and the concept of mashing up information. Walk me through that process, if you could.

Miller: Well, I’ll do it as best I can. As I have – my consultants have consultants on this. In fact, we’ve just hired a terrific guy to head up our pilot project. They’re disparate data sets. The campaign contributions is in one data set. Lobbyist records are in another data set. The government grants and contracts will be in another data set. And our thought was, if you could provide a sort of one-click access, so you could search by a member’s name, a corporation’s name, or a labor union’s name, and see all the channels for money and influence, then that would be a very powerful tool to understanding – you know, how things get done in Washington. And so, that is essentially the goal of it. And so, we’re gonna create sort of our own experiments this way. We’ve been having conversations with groups like the Center for Responsive Politics and others, about this. And so, we would like to try to create some experiments on our own, and nudge some of these discussions forward with other groups that we’ve been having.

OJR: How large of a staff do you have now, and do you anticipate putting together to support all of these Internet efforts?

Miller: We’re probably looking at a full-time staff of around ten. We’re five now, leaning heavily on consultants. Which I like to do, because I like bringing in people who have a particular expertise, and using them as we need to. And it also depends on how quickly we build out, and how responsive citizens are to the efforts of contributing to things.

We’re very open-source focused. We believe in creating stuff, and throwing it out there. And experimenting, and making sure that other people can use it, too.

OJR: What outcomes are you looking for that would mark the project as a success over the long term?

Miller: Ultimately we would like to see Congress put us out of business. That is to say, we would like Congress to be – you know, to enter the 21st century. And number one, file all of the current required reports and information online on a weekly basis, and make it available in searchable format on the Internet. So, that would be goal number one. And goal number two would be to add additional requirements that would give us more exposure to what they do on a daily basis. For example, putting their calendars online, listing every bill or amendment they introduce that might benefit someone who had contributed to their political campaign, filing a report like that every time – you know, they introduce something that would have an impact on someone who had contributed to them, filing reports on every meeting they have with a lobbyist, and what they were meeting about. So, information – you know, in an Internet-friendly, searchable fashion, is really the goal. And then that would put lots of groups out of business, because they wouldn’t have to spend a lot of time creating databases, because Congress would be doing it itself. Congress is operating in the last century. And the Internet age is already 10 years old. It’s hiding information, in some cases, in plain daylight. But it still remains almost as hidden as if it hadn’t been disclosed at all.

OJR: So much of what is happening in the blogosphere right now is partisan-driven. Do you think that a nonpartisan citizen journalism effort is sustainable over the long haul, or is there a danger that people are only really interested in digging up dirt on the other guys? How do you manage that issue?

Miller: Yeah. I think it is sustainable. I mean, I think that most people don’t think of themselves as Republicans and Democrats, when it comes to viewing corruption, quote-unquote, in Congress. Ethics and lobbying scandals. And I think citizens will participate in a nonpartisan fashion. On Congresspedia, we have an editor. And he is simply not having that much trouble keeping partisan stuff off the website. People are responding in a very positive, and professional, and non-partisan way.

Building an online army with DailyKos

Markos Moulitsas Zúniga is the founder of DailyKos, rated by Technorati as the most-linked-to political blog on the Web. With MyDD.com founder Jerome Armstrong, he is the co-author of “Crashing the Gate: Netroots, Grassroots, and the Rise of People-Powered Politics,” a sharp rebuke of politics-as-usual within the Democratic party. He spoke via phone with OJR about the book, his website and independent Web publishing. An edited transcript of that interview follows.

OJR: What the fairest label you think ought to be applied to you?

Kos: Wow. [Pause] I think, “partisan.”

OJR: Not “journalist”?

Kos: No, absolutely not.

OJR: Why not?

Kos: Sometimes I do talk to sources and sometimes I do do my own research. So in a lot of ways what I do does cross the line into journalism, but I think there is a conception of the word “journalist” that implies a certain degree of impartiality or nonpartisanship which I clearly do not adhere to. If the issue becomes am I “fair and balanced,” absolutely not. I consider myself to be accurate, because I am trying to wage a war of ideas here and to do so I have to be on solid ground, factually, otherwise I get discredited.

But when it comes down to it I think what I am is a partisan. I am engaged in a war of ideas against a very determined and very powerful enemy and this is a tool that I wield, which is my blog and my work.

OJR: When I read “Crashing the Gate,” on a conceptual level it is basically the story of individuals who are using the Internet to build a community to take on an established industry power. That sure sounds like the model for independent online journalism.

Kos: Absolutely. The books is primarily about politics, but really the lessons there can be very apolitical. For example, I run a network of sports blogs. What we’re finding is that people really are taking to these sites because they allow the fans a voice. Sports is a media world where the people who have voices are coaches and players and sports journalists. Unless you’re on sports talk radio, really the fan doesn’t have a voice. So you’re seeing suddenly the rise of this citizen media where everybody has a voice, there are no gatekeepers to keep these people out — and people are really excited and really taken with that. I am very much a proponent and a big fan of this notion of citizen media and this idea that we are no longer going to decide who has and who hasn’t a voice. Everybody’s going to get a fair shake and, sure, some people are going to have a bigger voice than others. But unlike other media, this is going to be a medium where merit has a lot more to say about that than who you know and how much money you have.

OJR: How many people read DailyKos on an average day?

Kos: God, I hate that question, because really there’s no way to tell. I have a public site meter, anybody can see, so I’m not hiding anything, and my public site meter says 500,000 and 800,000 visits a day. During election time, obviously, that really spikes.

OJR: How many of those people post diaries or comments to the site?

Kos: We’re at several thousand. There are close to 90,000 registered users and I think about 20,000-30,000 people comment on a typically month. There’s about 500 – 600 diaries day right now.

Most people don’t participate. The vast majority of people are there to read. It’s a amazing how many events I go to where people say, “I don’t post, but, oh, I love to read.”

OJR: How does someone build an online community of that size?

Kos: Well, it’s tough. It was tough where I did it and it would be tough now. But I had certain advantages. I came from Silicon Valley, I worked in technology, so I had a very good sense of community and how to mold the technology to accommodate the community as it grows. And I actually invest the vast majority of my revenues into the site. Sometimes I wish I could be like a typical blogger and just do a little profit-taking and live the high life, but I believe very strongly that to continue growing you have to spend the money and invest the money — and that’s been a big help. But at the end of the day, what needs to happen is that very successful communities are communities that are built around niches that nobody else is talking about.

Being able to provide content that nobody else has is one of the biggest things you can do to drive audience to begin with. And as your audience grows, if you can continue providing good content and maybe a little more varied content, then they will stick around. And as they stick around then your next challenge is how do you manage that community, how do you manage that growth?

OJR: OK, so how do you manage that growth?

Kos: For me, it was software. From the beginning, I’ve never been independently wealthy, and still am not. But I think there’s a sensibility that came from working in Silicon Valley and working in the tech world, in working in business … realizing that to grow you’re going to have to spend some money and you’re going to have to invest in other people to help you out.

This notion that you can grow this really large communities based on the fact that you have a content area that no one else is tracking, so you’ve got the niche, and great writing will do it for you — it’s not going to do it for you. And off-the-shelf software will only take you so far. You can see it actually, as other sites grow, that they reach a ceiling and I think its a technological ceiling. I don’t think it has anything to do with the writer can’t grow past, say, 150,000 visits a day. The technology has a carrying capacity, and unless you invest in the technology and create the tools that allow the community to grow and to flourish, I think you’re going to be stuck.

I have a full-time programmer and I’ve had him for about two years now. And at any one time I have one or two contractors working on the site.

I’ve never done the actual hands-on programming work. I’ll do some of the HTML stuff, but I’ve hired designers to work on the site. I’ve learned you have to invest money to make a site look professional. I’ve always made sure that DailyKos stands out from the crowd.

OJR: What sources of information do you think are going to have the most influence on the electorate in the 2006 election? In 2008?

Kos: If you’re talking about activists, the blogs are going to be the primary source. Blogs and activist organizations like MoveOn.

Now, we’re not reaching voters. We’re not going to convince people that they need to vote for who our favorite candidates are. There just aren’t enough people interested in politics to come to blogs to read up about their local races. What we can do is generate some money, we can generate volunteers, some excitement and buzz that, hopefully, campaigns can then take advantage of and use more traditional sources of media for voter outreach and to convince people to vote for their campaigns.

OJR: What do you think that new or aspiring journalists ought to be doing to gain the size audience that you’ve attracted?

Kos: If you’re aspiring to get hundreds of thousands of people to visit you, I think most people are going to be disappointed.

One of the things I’m not happy with about DailyKos is that it has completely skewed expectations of what is considered successful. To me, anybody who reaches any audience is effective.

What’s more important in a lot of ways is to reach the people you are trying to reach. [Take] the South Dakota Senate race in 2004: Republicans ousted Tom Daschle, who was the Senate minority leader, a Democrat, and it was in large part due to a blog that was read by about 20 people. But two of the people who were reading it, one was the publisher of the [Sioux Falls] Argus [Leader] and the second one was the managing editor of the Argus. And so they were able to influence local coverage of the race by constantly beating up on the press. It’s funny, I warned the Daschle campaign about that blog and they looked at it and said, “Nobody reads that, so who cares?” But it wasn’t that thousands of people were reading it, it was that the right people were reading it.

So that, at the end of the day, is the key — not to focus so much on the raw numbers, but to focus on what you are trying to accomplish and how do you reach those people you are trying to reach.