If you think you can do better than Patch, go ahead

Many online journalists have been clucking about AOL’s Patch this week, after Jim Romenesko posted on reported changes coming at the network of local news websites.

According to Romenesko’s source, Patch is asking its local editors to run additional formula stories (lists, best-of tournaments, etc.) to goose traffic while also implementing employee review procedures that will result in the dismissal of workers who don’t improve their performance (in the eyes of higher-ups) within 30 days.

Sorry, but – yawn.

Any journalist who believes that Patch is doing something here that newspapers never did before the Internet either (a) never worked at a newspaper before the Internet or (b) has developed a convenient case of amnesia about that era. Newsrooms have been creating and running gimmick stories to attract readers since, well, long before I was born. As they should.

If you want readers to develop a habit of reading you, you need to give them content that grabs them, whatever their mood. That means mixing longer, in-depth investigative pieces with shorter stories, news-you-can-use tips and a variety of other features, including comics, lists and yes, even ads and coupons. Online, it can mean shaking up your front page with polls, discussions, lists and infographics, as well as blog posts and links to longer stories. If Patch wants to change focus and go with easy, formula pieces for a while to pump up the traffic, so be it. They wouldn’t be the first site to do so and won’t be the last.

Newspaper managers have been cooking up excuses to ride reporters out of town for decades, too. I’m reminded of the urban legend about sharks that quit swimming will die. Our industry’s version? If a news editor doesn’t can a reporter every few weeks, he or she’s just gonna drop dead at a budget meeting.

Sure, the humor’s dark, but if you don’t want to live under the constant threat of layoffs, you need to either start publishing for yourself or finding another field in which to work. Arbitrary dismissals are now part of corporate journalism’s DNA.

Hey, I’m no fan of Patch. As I’ve written before, Patch’s corporate overhead puts the network as a huge cost disadvantage versus locally owned and operated hyperlocal websites. It wouldn’t surprise me if what Romenesko wrote about this week didn’t turn out to be the first step toward Patch’s inevitable collapse.

But don’t think for a minute that many of those locally-owned and operated hyperlocals Patch competes with aren’t trying many of those same cookie-cutter, gimmick, formula stories in an effort to boost their own traffic. (Full disclosure: I’m running my annual “best theme park attraction” tournament right now.) Heck, like Romenesko, I think that the “what’s happening with the vacant storefront?” feature is a brilliant idea. That’s an excellent example of the type of local news people want to read from their neighborhood.

And the local publishers I know are even tougher than corporate publishers in holding the line on labor costs. I’ve paid for freelancers, but am much more parsimonious about handing out assignments than the newspaper editors I know. You get extra tight with expenses when it’s your money that’s getting spent.

If you want to attack Patch, hit ’em for attempts to gag their reporters after Romenesko ran his piece. Hit ’em for the futility of running hyperlocal sites through a top-down, national network. But spare me the “holier than thou” stuff.

Do you want journalism to succeed? Do want to see more money for more investigative reporting? Do you want to see more attention paid to good work from skilled reporters?

Then you’d better get working on building a community of engaged readers – with whatever tools or gimmicks you need. Patch will live or die on its own. If you think you can do better – do it. Then Patch can either step up its game and compete with better content, or die the death that so many of us have predicted for it.

It's not the medium – it's the market

Newspapers and book publishers could learn some valuable lessons from one another. Unfortunately, it appears that the book industry’s going to make the same costly mistakes as the newspaper industry did, instead.

I thought again that as I read the New York Times’ story about Barnes & Noble from last weekend, The Bookstore’s Last Stand. The Times wrote of the publishing industry’s hope that Barnes & Noble will be able to stand up to the challenge from Amazon.com, preserving a major retailer where their companies’ products are king.

Like many struggling businesses, book publishers are cutting costs and trimming work forces. Yes, electronic books are booming, sometimes profitably, but not many publishers want e-books to dominate print books. Amazon’s chief executive, Jeffrey P. Bezos, wants to cut out the middleman — that is, traditional publishers — by publishing e-books directly.

Which is why Barnes & Noble, once viewed as the brutal capitalist of the book trade, now seems so crucial to that industry’s future. Sure, you can buy bestsellers at Walmart and potboilers at the supermarket. But in many locales, Barnes & Noble is the only retailer offering a wide selection of books. If something were to happen to Barnes & Noble, if it were merely to scale back its ambitions, Amazon could become even more powerful and — well, the very thought makes publishers queasy.

If Barnes & Noble’s future is tied to that of the print book publishing houses, then Barnes & Noble is as doomed as Borders, Crown Books and the other brick-and-mortar booksellers that have proceeded it into oblivion.

The Nook alone will not save Barnes & Noble’s business because the change that is roiling the publishing business today – whether it be for books or for newspapers – is not simply a transition from printed media to digital. It’s a transition from a marketplace where information was controlled by a few gatekeepers to one where anyone may offer their content to a mass audience.

This isn’t about eBooks versus printed books. It’s about a book industry where supply is controlled by a few publishing houses or one where supply is opened to all who wish to publish something.

In short, it’s not the medium; it’s the market. If your business model is based upon controlling access to the information marketplace, you’re doomed. If your business model is based instead upon enabling and expanding access to the market, you have a chance of succeeding. And that is what has the book industry scared.

The traditional publishing houses, like traditional print newspapers, built their businesses as gatekeepers. And despite its development of the Nook to expand into the digital marketplace, Barnes & Noble appears to be playing along. I’ve written before about Barnes & Noble restricting independent eBook publishers to its hard-to-find PubIt! ghetto on the BarnesandNoble.com website. I suspected that decision was driven by a desire to protect traditional publishing houses and the Times article only strengthens the impression that Barnes & Noble and the publishing houses have tied their futures together.

But by favoring print publishers in its retailing, Barnes & Noble is under-utlizing the one unique tool it could be using to lure eBook publishers and readers from Amazon.com – its physical stores. Instead of consigning eBook publishers to a tiny link on the BN.com home page, Barnes & Noble could be incorporating titles by independent publishers into section by section best seller lists, and individualized product recommendations, as Amazon does. Barnes & Noble (or its book publishing partners) could be offering a seemless ePub-to-print-on-demand option for indie publishers, as Amazon does through CreateSpace. But one thing that Amazon cannot do is to move the best-selling indie-published print-on-demand books into physical stores, located throughout the country. Only Barnes & Noble can do that. Nor can Amazon conduct book reading and signing events for indie authors at bookstores around the country. But Barnes & Noble could.

A decade ago, newspapers had a similar opportunity. They could have used their print publications as a lure to encourage would-be bloggers and smart commentators to publish on newspaper website community portals instead of independent websites, denying those competitors many voices with which to grow. Just select the best community content from the website each day, and print it in the paper. But papers were slow to embrace web-to-print, and now they’ve lost too much of the brand-name appeal and traffic advantage they once enjoyed over online start-ups.

Sure, book publishers don’t want to lose market share to independents. But book consumers want to select from the broadest possible selection possible, with easy to find links to both the best and most popular selections in desired categories, whether they come from New York or an indie publisher with just a PC and an ISBN. Ultimately, retailers like Barnes & Noble have to decide: Do you work for your customers, or your suppliers?

The book publishers could have a future. Beyond controlling access to the marketplace, book publishers provided one other, very valuable service to authors – book editing. And the demand for editing, guidance and advice for authors is growing as the number of authors grows. Book publishers could find ways to transition their business models to serve the growing number of eBook publishers, instead of hoping that Barnes & Noble shuts them out. But it’s becoming clear that they won’t.

Don’t be fooled by the industry’s attempt to distract from their failure by conflating their future with that of authors in general.

While publishers’ fates are closely tied to Barnes & Noble, said John Sargent, the C.E.O. of Macmillan, it’s not all about them.

“Anybody who is an author, a publisher, or makes their living from distributing intellectual property in book form is badly hurt,” he said, “if Barnes & Noble does not prosper.”

I call B.S.

If you are an author with a New York publishing house contract, perhaps your fate is tied to the publishing industry’s. But if you are not, well, you shouldn’t waste a moment of time rooting for a business that’s not rooting for you.

Is Apple's iBooks Author the right eBook creation tool for journalists?

So, is Apple’s new iBooks Author the solution for journalists looking for a simpler way to get into the eBooks market?

Nope, not even close.

Oh…kay, so is Apple’s new iBooks Author at least another option for writers looking to pick up some extra money writing eBooks?

Sure.

Apple released its new eBook production tool last week, coupled with an upgrade to its iBooks app. Apple’s trying to get into the textbook market, positioning its iPad as an electronic textbook reader. But to do that, Apple needs an ongoing supply of eBook textbooks. The company’s signed deals with some textbook publishers, but it’s also offering the iBooks Author tool to encourage more people to create texts, as well.

The iBooks Author app’s gotten plenty of attention since its release for its user license restriction that any book created with it can only be sold through the iBookstore. No Amazon. No Barnes and Noble. While iBooks Author can export files as a PDF, it won’t generate the ePub file needed for best results in publishing eBooks through those and other online vendors.

That alone disqualifies the iBooks Author app as a serious option for any journalist looking for a single eBook creation solution. Better to continue creating an HTML file using your favorite editor, then running that file through Calibre to generate your ePub, which you can submit to Amazon, BN.com… and the iBookstore. The iBooks Author app also requires that you be running Mac OS Lion – it won’t download to Macs running Snow Leopard or earlier versions of the Mac OS. And if you’re using Windows? Fuggedaboutit.

But if you do have Lion, creating a book through iBooks Author and selling it exclusively through Apple is better than not making or selling eBooks at all.

The iBooks Author app offers several templates from which to choose in creating an  eBook textbook  eTextbook  TexteBook book. Your new book doesn’t have to be aimed strictly at students to use iBooks Author, but it seems a waste to use iBooks Author to create a novel or other text-driven book with few or no graphics.

Template Chooser

So why not try taking advantage of all that the iPad can do better than a printed page? Most newsrooms at this point have multimedia associated with major story packages. The iBooks Author app allows you to add those some of those elements into a pre-formatted book template with drag and drop ease. (You’ll need to convert to AAC from MP3, if your media files aren’t in Apple’s preferred formats already.)

The templates are quite nice, though if Apple doesn’t expand the selection soon, there’s the danger they will become cliche from overuse. It appears possible to alter Apple’s templates, though I didn’t spend a great deal of time investigating that. I suspect that anyone capable of doing that intensive of design work won’t be messing around with the aimed-at-beginners iBooks Author tool, anyway.

iBooks Author sample template page

If I had a hot story package with several must-see multimedia elements that would play at book length, I’d give iBooks Author a try to throw that eBook out there and see what I’d get. (Here’s a good, in-depth guide from Lifehacker.) Remember, you’ll need to promote your work aggressively through your own publications and social media channels. Chances are, no one’s going to find your book on the iBookstore, unless you send them there to look for it.

While the iBookstore continues to have a supply problem that limits its market share relative to Amazon and Barnes and Noble, the store’s biggest challenge is that its interface simply doesn’t enable readers to find additional titles of interest as effectively as those competitors do. Adding more title to the iBookstore, through iBooks Author’s exclusivity requirement, won’t address that issue.

If Apple wants to get more authors submitting more title to the iBookstore, it’d do better to improve the store’s interface so that it encourages more sales by books that aren’t in the Top 10 in the iBookstore’s limited number of categories. (I wish that Apple would spend a little of its huge pile of cash to buy a service such as Goodreads, then use it as a base upon which to build a social recommendation engine for the iBookstore.) That, plus a one-click publication function within iBooks Author, would be enough to make the iBookstore every bit as attractive to new authors as submitting to Amazon.

For what it’s worth, I hope that Apple succeeds in shaking up the print textbook market. Watching my children struggle under the weight of their backpacks when they go to school every morning frustrates me, as does the political process by which textbook contracts are awarded by states and school districts. I’d love to see students freed from the burden of heavy, out-of-date, static, printed textbooks and better engaged by frequently-updated multimedia texts, contained on an easy-to-carry tablet. I’d also like to see schools freed from having to install, maintain, assign and monitor lockers, which (outside gym class) would become unnecessary with tablet-based textbooks. And I’d like to see the political influence of textbook manufacturers diminished, which will only happen if the barriers to entry into this business are reduced by a disruptive technology such as eBooks.

So while I wish Apple success in disrupting the textbook market, I also hope that the company will further develop its iBooks Author tool, adding templates for other genres of publishing as a well as an ePub export tool. While I understand Apple’s desire to use the app to boost its share of the book sales market, I think that Apple’s best approach for doing that lies not in restricting authors, but in encouraging consumers to buy more of the books that Apple does sell.